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Professional Development Education Administration

Frontline CX Learning & Enablement Lead

Job in Houston, Harris County, Texas, 77246, USA
Listing for: Clover Health
Full Time position
Listed on 2026-03-01
Job specializations:
  • Education / Teaching
    Professional Development, Education Administration
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading health insurance provider is seeking a CX Learning & Enablement Lead in Houston, responsible for developing frontline capabilities through targeted training and coaching. The ideal candidate will have 3–5+ years of experience in CX training and call center coaching, fluency in Spanish, and strong stakeholder management skills. The role demands physical presence on the floor for real-time support, with a flexible schedule that includes weekends.

Competitive salary and diverse benefits offered.
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