Support Specialist, Continuing Education; Part-time Pool

Overview

Support Specialist, Continuing Education (Part-time) Staff Pool
• Houston, Texas
• System Wide
• Part-Time

Requisition #220014D
• Post Date:
Apr 23, 2025

Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.

Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.

Houston is a city with limitless possibilities

• Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
• Approximately 145 languages are spoken here.
• Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
• Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
• The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
• World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
• With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
• Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.

If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.

You:
Innovator. Pacesetter. Agent of change. If you’re a tech savvy, process improvement-focused Student Champion with a talent for developing partnerships with communities and individuals, we’re looking for you.

Highlights:
We are currently seeking an exceptional individual who will advance the institution’s proud tradition of excellence in academics, student life and community service.

Next steps:
If you always have the student experience in the forefront of your planning and execution, if you’re a collaborator, an innovator and a person who gets things done, apply today!

Summary
:
Support position responsible for instructional support of designated continuing education classes at assigned locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Process tracking forms and submit to program secretary to process payroll for part time and full time personnel.
• Process new hire faculty hire information packets and submit to CE Operations for credentialing and processing.
• Provide all new faculty with CE Faculty handbook.
• Monitor continuing education class enrollment daily and keep Program Manager/ Instructor informed.
• Contact students via telephone, email or letter to attend orientations and capture all contact information in continuing education database.
• Prepare continuing education program orientation material and secure room for event.
• Prepare all continuing education instructor packets for first day classes (syllabi, texts, rolls, etc.).
• Ensure information printed on schedule is correct. Call students to notify for any inaccurate information on printed schedule.
• Print and distribute Certificates of Completion for students who have successfully completed continuing education courses.
• Keep list of MSA graduates and submit to operations for verification and reporting.
• Follow-up with continuing education instructors for completion of certificate request lists.
• Create textbook lists for Program Managers/ Instructors, Program Directors, CEIS…