Director of Student Support

Position: Director of Student Support - YES Prep Public Schools (26-27)
Description

Job Description

POSITION:
Director of Student Support

REPORTS TO:

Principal

POSITION TYPE: 11-month

START DATE:

26-27 School Year

COMPENSATION:
Starting at $70,490

At YES Prep, work for a mission that impacts the life trajectory of students and their families. YES Prep creates pathways to extraordinary opportunity through best-in-class development, competitive compensation and benefits, and recognition for your impact. Grow as an authentic leader and be part of a high-performing, team-oriented culture.

Some quick stats about us:

• 21,650 Students

• 2,600 Team Members

• 16 Secondary Campuses

• 12 Elementary Campuses

• 91% Students Who Qualify for Free/Reduced-Price Lunch

• 96% Hispanic & African-American Students

• 99% Students Who Are Accepted to a 4-Year University

• 85% First-Generation College Students

• Ranked in the Top 100 High Schools in the Nation, U.S. News & World Report

We serve the students of Houston, Texas, the 4th largest city across the United States. There are over 20 public-school districts and other great public charter school options within Houston's city limits serving our increasing population. We are a rapidly growing organization, committed to creating life-changing opportunities for over 23,000 students by 2025.

THE ROLE

When you join the YES Prep team, some of the work and responsibilities will include:

• Use student data to drive decisions, identify trends, and implement targeted interventions that improve systems, track progress, and meet campus goals. Ensure full compliance with local, state, and federal policies related to student supports, discipline, wellness, and family engagement.

• Lead, manage, and coach campus based student support roles including Deans of Students, Student Support Counselors, Behavior Support Specialists, Behavior Support Assistants, and other leaders by providing regular feedback, individualized development plans, and ongoing coaching.

• Design, monitor, and refine systems that promote positive school culture, restorative discipline, student belonging, and social emotional wellness. Oversee intervention programs and MTSS structures that support academic and non academic needs and reduce at risk barriers to success.

• Lead crisis response efforts by coordinating communication, ensuring safety protocols are followed, and supporting students, staff, and families through de escalation, stabilization, and recovery.

• Develop and deliver professional development focused on school culture, character development, restorative practices, and strong systems implementation. Collaborate with campus leadership to plan and execute programs aligned to student data, campus priorities, and the overall vision.

• Build and maintain consistent, transparent communication systems with students and families, while supporting initiatives that strengthen family engagement and foster strong partnerships.

• Serve as a key connector between the Student Support Team, campus directors, district leadership, and families to ensure aligned priorities, shared goals, and high quality execution.

• Partner with campus and district teams to advance strategic priorities, refine systems, and secure exceptional outcomes for students.

• Additional duties as assigned.

THE PERSON

We seek staff with a multitude of backgrounds, talents, interests, and ideas. Certain traits consistently shine through for our most successful employees: passion for the mission, drive for results, care for students, resilience, and humility. Other traits needed and desired for this role are:

THE MUST-HAVES

• Bachelor's Degree from an accredited four-year educational institution

• At least two or more years in a mid-level manager position at a campus

• Experience providing teachers with instructional or student behavior support

• Experience managing a team or leading adults

• Ability to work outside of regular hours and on weekends

• Belief in and commitment to the mission and core value of YES Prep Public Schools

• Openness to giving and receiving frequent feedback

• Ability to maintain emotional control under stress

• Ability to work urgently in a fast-paced and results-oriented environment

• Ability to analyze data to craft action plans

• Engage in difficult conversations

• Demonstrate skills in conflict resolution

• Creates and maintains positive working relationships on a team and in a highly collaborative environment

• A dedication to learn, grow and develop as a professional

THE NICE TO HAVES

• Master's Degree from an accredited educational institution

• At least three or more years in a mid-level manager position at a campus

• At least three years of exemplary teaching experience

THE MUST HAVE BELIEFS

• Belief in and commitment to the mission and core values of YES Prep Public Schools

• Desire to disrupt systemic status quos in education

• Willingness to go above and beyond to disrupt said status quos

• Passion to develop resiliency through a relentless pursuit of jaw-dropping results

• Conviction that high expectations + high accountability = high performance and high growth

EVERY OPPORTUNITY STARTS WITH A YES

Great schools begin…