Coordinator II,Student Success & Support Job Houston area,Texas USA,Education / Teaching

Job Title

Coordinator II, Student Success & Support

Location

LSC-Houston North Greenspoint

Regular/Temporary

Regular

Full/Part Time

Full-Time

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

One LSC
Student Focused
Own It
Foster Belonging
Cultivate Community
Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

LSC offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

LSC-Houston North Fallbrook is latest location of the newest college in the Lone Star College system. LSC-Houston North Fallbrook delivers higher education opportunities to a traditionally underserved area of Houston. The 55,000 square‑foot facility offers 14 classrooms, two computer labs and two science labs for students to take core courses to earn Associate of Arts and Associate of Science degrees.

Location address is 12750 Walters Road, Houston, TX 77014.

Purpose and Scope

The Coordinator II, Student Success and Support coordinates the connection between students and campus resources, while addressing and alleviating fundamental challenges faced by students, ensuring they have access to essential resources for their well‑being. The role aims to create a campus environment that fosters inclusivity, supports diversity, and actively promotes the holistic success of every student by addressing issues related to food insecurity, housing instability, and financial difficulties.

Essential

Job Functions

Identifies strategies to address students' basic needs, including food insecurity, housing instability, and financial hardships by connecting to campus resources

Collaborates with campus departments and community organizations to create and enhance support programs for students facing basic needs challenges

Assesses the needs of the student population and continuously refines and researches services to meet changing demands

Maintains strong partnerships with local agencies, non‑profits, and government entities to enhance resources available to students

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Promotes campus policies and initiatives that address systemic issues contributing to student basic needs insecurities at both institutional and community levels

In collaboration with the Special Projects Department, connects with educational programs to increase awareness among students, faculty, and staff about available resources and support services

Proactively engages in outreach activities to ensure that students are informed about and have access to basic needs programs

Collects data and performs inventory check to assess the effectiveness of basic needs programs and uses findings to inform continuous improvement efforts

Collaborates with campus stakeholders to integrate basic needs initiatives into broader student success and retention efforts

Responsible for other reasonable related duties as assigned

Knowledge, Skills, and Abilities

Strong attention to accuracy and detail
Excellent knowledge of general office and software applications
Ability to prepare and analyze reports
Possesses excellent organizational skills
Strong multi‑tasking abilities with the ability to prioritize duties
High level of customer service

Physical Abilities

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending,…


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