Training Specialist

Overview

The Training Specialist will develop and administer training programs for assigned regional offices while acting as a liaison between training and RO management. The specialist will serve as the primary orientation, onboarding, and site training coordinator while also maintaining certifications and records. The Training Specialist oversees LMS administration and may be involved with additional training programs as they evolve. Responsibilities include communicating with managers to identify training needs and mapping out development plans for teams and individuals.

The role frequently collaborates with management and the Training and Development Director for training concepts, program buildout, and identifying employee and staff training requirements.

• Coordinate new hire onboarding activities with other involved departments, such as Safety, for time frames and/or duration of onboarding. Present Day 1 Orientation information to new hires.
• Oversee and manage training projects and initiatives specific to regional office needs; monitor existing and new programs for effectiveness.
• Oversee the Entry Level Driver Training programs, including evaluating candidates for interest / level of commitment and qualifications for entering the program.
• Create tracking information for certifications required for certain positions; maintain records and databases for in-process and attained certifications. Disseminate certification information as requested and within company / customer protocols.
• Administer LMS (learning management systems) to include tracking assigned training or inviting users to attend voluntary and mandatory training sessions.
• Assist in the design, coordination, scheduling, and implementation of a variety of training programs for corporate personnel.
• Obtain or produce appropriate training materials or presentations; maintain a system of organization and records for each regional office.
• Coordinate Day 1 Orientation between local regional offices; travel to local area locations for the effective and efficient conduct of Orientation.
• Schedule appropriate and necessary training for employees and communicate training needs to instructors. Facilitate a mentorship program and follow up with mentors and mentees.
• Perform all other duties as necessary or as assigned.

• Bachelor’s degree in education, Training, Human Resources, or related field necessary.
• Five (5) years of experience as a Training Specialist or similar role.
• Five (5) years of experience designing training programs and curriculums that include program effectiveness considerations.
• Demonstrated ability in training techniques geared toward individual and group training efforts.
• Five (5) years of experience administering learning management software; ability to guide others on software utilization helpful.
• Highly proficient with MS Office, including PowerPoint, Outlook, and Excel, and use of a Windows-based operating system.
• Strong organization and planning skills; maintain current and relevant materials, topics, and records for training.
• Ability to convey complex or technical information across all levels of staff; interpret and explain information meaning and uses to others.
• Excellent oral and written communication skills; able to speak or present in-person information individually or to groups; strong command of the English language.
• Demonstrates active listening skills and fosters constructive work relationships.
• Self-directed and self-motivated; able to manage own time efficiently and encourage this with others.
• Ability to analyze information, make determinations, problem-solve, and positively influence others.
• Keep accurate and legible records, in English.
• Skilled in obtaining information and recognizing developmental needs.
• Can follow instructions; comfortable with constructive feedback.
• Possess a valid driver’s license, be insurable, and able to travel locally between regional offices on a frequent basis.

Most work is in a normal indoor, climate-controlled environment. The Training Specialist will stand frequently, sit frequently, use senses of sight, touch, and hearing; will use computer equipment. Occasional work in non-climate-controlled environments, outdoors, or on uneven terrain. May lift and/or move items weighing 20+ pounds.

Work with a high level of safety awareness for yourself and others. Must be able to work in a high-functioning team environment. Demonstrate honesty, integrity, and professionalism. Communicate openly and strive for peak performance in daily tasks. Deliver quality service to MEI’s customers.

Disclaimer:
This job description is intended to summarize the type and level of work performed by a Training Specialist, and is not an exhaustive list of all duties, responsibilities, and/or requirements. MEI reserves the right to change or modify this job description or the essential duties of the job, as…