IT Web Developer, Sr

Job Overview And Responsibilities

The UX Designer will lead the design strategy for digital properties, leveraging human‑centered design and an insights‑led approach to create meaningful and cohesive customer digital experiences. This role drives user experience strategy and design across a portfolio of owned media and reports to the Senior Manager, Digital Experience & Platforms.

Working closely with product owners, business stakeholders, and the Brand and Marketing team, the UX Designer will evolve the strategy for digital acquisition and customer account management experiences, improving key journey metrics.

• Partner with product and technology teams to identify opportunities and improvements, driving continuous innovation across digital experiences.
• Reframe strategic questions, generate possibilities, and leverage research to establish customer value propositions.
• Utilize prototyping and usability studies to validate customer desirability, while collaborating with stakeholders to develop experience roadmaps for now, next, and future time frames.
• Provide direction and hands‑on management of our Figma account that supports digital channels.
• Drive alignment and buy‑in across senior executives through effective storytelling and strong UX value propositions.
• Ensure digital customer touchpoints are consistent with Gexa’s UX and brand standards.
• Create and maintain style guides for the portfolio of retail brands.

• Bachelor’s degree in a relevant design discipline.
• 6+ years of visual or interaction design experience required.
• 2+ years of people leadership experience preferred.
• Solid grasp of user interaction design principles and a good understanding of front‑end web technologies.
• Excellent understanding of visual design for web and mobile.
• Strong ability to communicate design’s value to the business by articulating design decisions and responding quickly to business needs.
• Proven ability to set design direction and collaborate with stakeholders to move projects forward.
• Advanced understanding of user‑centered design methods and best practices.
• Ability to coordinate, prioritize, and accomplish multiple tasks in a fast‑paced environment with minimal supervision.
• Proven ability to manage and evolve a design system utilizing current brand direction.

• Master’s degree.
• Previous proven success in the e‑commerce or retail space.
• eCommerce experience (B2C) – MUST!
• Experience presenting and articulating work to team members, peers, and clients.
• Prior experience in the retail electricity provider space.

Apex Systems is an equal‑opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.