Dental Office Manager

Join the URBN Dental Family!

We offer a fantastic culture at URBN Dental, and we are looking for a well-rounded and driven Manager to join one of our dynamic locations! As a private dental practice with offices in Uptown, Midtown, Montrose, Katy, City Centre, and the Heights, with more on the way in Houston, we are dedicated to providing quality and compassionate care to our team and patients.

You will love your job with us! We are fun, engaging, supportive, and rewarding, all within an innovative environment. This is the URBN way!

Benefits:

• Health Insurance
• Employee Discounts
• Incredible Team Culture
• Dental
• Career Advancement Opportunities
• Professional Development Assistance

Additional Compensation:

• Office Bonus
• Annual Bonus
• Paid Holidays
• Luxurious Holiday Parties
• COMPLIMENTARY High-Quality FIGS Scrubs (after 3 months)
• Lunch Provided on Saturdays

Why URBN Dental?

• Lively Atmosphere
• Modern Office Spaces
• High-Tech Equipment
• Encouragement of a Healthy Work/Life Balance

Typical Schedule:

• 5-6 days per week
• Opportunity for Overtime

Ideal Candidate:

• Agreeable and High Energy:
  Loves interacting with people and co-workers
• Reliable and Responsible:
  Dependable and performs responsibilities with efficiency
• Detail-Oriented:
  We focus on high quality of care!
• Open-minded and Flexible:
  Be adaptable and open to learning new skills and knowledge about dentistry
• Committed to Continuous Improvement
• Always learning and willing to learn
• Team-oriented:
  Cooperative and collaborative
• People-oriented:
  Supportive and fairness-focused

Responsibilities (but not limited to):

Knowledge of dental insurances

Master the ins and outs of dental insurance

Utilize Open Dental software like a pro

Deliver top-notch customer service that leaves a lasting impression

Schedule patients with ease and efficiency

Create comprehensive treatment plans tailored to each patient

Ensure smooth and friendly patient checkouts

Audit patient accounts with precision

Stay on top of treatment plans, follow-ups, and patient cancellations to keep everything running smoothly

Lead the day-to-day operations

Focus on creating a positive, efficient, and well-organized environment, including staff scheduling, ongoing training, and performance development

Keep the office fully stocked and running smoothly

Manage inventory and build strong relationships with vendors for dental supplies and equipment

Champion health and safety standards

Ensure full compliance with regulations and maintain top-tier infection control practices

Address patient concerns with care and professionalism

Strive for quick resolutions that leave patients feeling valued and heard

Collaborate seamlessly with dentists and the clinical team

Drive the office towards meeting and exceeding production and efficiency goals, fostering a culture of teamwork and success

Experience:

• Dental receptionist: 1 year (Required)
• Dental office manager: 1 year (Required)
• Dental terminology: 1 year (Preferred)
• Treatment Planner: 1 year (Required)