Bronze Customer Order Specialist

Our associates celebrate lives. We celebrate our associates.

• Conduct phone calls to existing client families to review their memorial selection and gather the details needed for the memorial / marker design to be manufactured and stored with our supplier
• Provide the highest level of customer service to both internal and external customers
• Using the company’s internal point-of-sale system and our supplier’s system research, design and submit bronze memorial / marker designs for approval by client family to manufacture and store
• Meet the weekly productivity goals set forth for the Bronze Memorial team
• Catalog, update and maintain digital library of all projects within established filing system
• Adjust priorities when appropriate and perform other job related duties assigned to meet team goals

• High school diploma or equivalent

• One year of customer service or call-center related experience required

• Ability to adjust priorities when appropriate to meet weekly productivity goals
• Knowledge and experience working with Microsoft Office software including Excel, Outlook and Word
• Attention to detail/accuracy; proofreading and quality control skills
• Ability to work efficiently and independently within a goal-oriented environment with a high energy level and positive attitude
• Demonstrated effective communication skills, both oral and written
• Ability to work well as part of a cohesive team

• Work indoors during all seasons and weather conditions
• Standard business dress is required

• Sitting continuously for many hours per day, up to 6 hours per day

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

• Working Saturdays when necessary to meet the weekly productivity goal.

Postal Code: 77019

Category (Portal Searching):
Logistics

Job Location:

US-TX - Houston