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Bilingual CSR II — Issue Resolution & Fraud
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-03-11
Listing for:
Apex Systems
Full Time
position Listed on 2026-03-11
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
A customer service organization in Houston is seeking candidates for a position focused on handling customer inquiries and billing issues. The role requires a high school diploma or GED, with a preference for higher education. Candidates should have experience in customer service or telemarketing, ideally in the HVAC industry. Bilingual skills in English and Spanish are a plus. Responsibilities include resolving customer issues, training junior staff, and managing fraud investigations while ensuring a high level of customer satisfaction.
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