Receptionist Houston, TX
Listed on 2026-03-01
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
🚀 Join A&C Plastics, a leader in the plastics industry for over 50 years! We’re Hiring a bilingual (English/Spanish) Front-Office Receptionist/Customer Service Associate! Are you the kind of person who makes everyone feel welcome the second they walk in or call? Do you thrive in a fast-paced environment, stay organized under pressure, and enjoy juggling a variety of tasks? If you’ve got a polished presence and a heart for service, we want you on our team!
PositionDetails
📍
Location:
Houston, TX (100% onsite; no remote work)
⏰
Hours:
Monday – Friday, 7:30 AM – 5:15 PM
💲 Compensation:
Competitive hourly pay
- ✔ Greet visitors, customers, and vendors with a warm and professional attitude
- ✔ Answer multiple phone lines and direct calls quickly and cheerfully
- ✔ Keep the lobby, showroom, and sample areas clean and organized
- ✔ Confirm customer orders and send out order confirmations
- ✔ Notify customers when their orders are ready for pickup
- ✔ Process payments (credit card, check, and cash)
- ✔ Provide order status updates and work closely with the warehouse team
- ✔ Distribute mail, ship samples, and mail out giveaways
- ✔ Help with monthly thank-you cards and goodie bags
- ✔ Support the sales team, customer service manager, and company president
- ✔ Jump in wherever needed – we’re all hands on deck around here!
- ✅ Fluent in English & Spanish – this is a MUST!
- ✅ At least 2+ years of Customer Service or Receptionist experience (or equivalent)
- ✅ Polished, professional, and personable
- ✅ Detail-obsessed and super organized
- ✅ Confident using Microsoft Outlook, Word, Excel & Power Point
- ✅ Excellent verbal and written communication
- ✅ Able to multi-task like a pro and stay calm under pressure
- ✅ A team player with a "no task is too small" mindset
- ✅ Comfortable working on a PC
- ✅ Non-smoker
- 💪 Willing to lift boxes, sweep the floor, or run a last‑minute errand if that’s what the day needs
- 🎉 Paid Time Off & Holiday Pay:
After 90‑day probationary period - 🤒 Paid Sick Days: 5 days per year
- 💪 Company Gym Access: M‑F, 4:30 AM - 8 PM
- 💰 401K Plan:
With up to 4% Employer Match - 💸 Profit‑Sharing Program:
Get rewarded for the team's success - 🏥 Health, Dental, & Vision Insurance:
Stay healthy, stay happy - 🐾 Pet Insurance – Optional coverage available to help care for your furry family members
- 🛡️ Long‑Term Disability & Company‑Paid Life Insurance:
Offered for peace of mind - 📦 Employee Purchase Discounts:
On the products you help make awesome - 🚀 Career Growth – We Love to Promote from Within!
- ❤️ 5 Paid Days for Volunteering – After one year of service, get paid 5 days each year to give back to your favorite charity or non‑profit
- 🍽️ Fun & Friendly Culture – When we crush our goals, we celebrate together with monthly catered lunches and plenty of recognition!
- 🧠 Employee Assistance Program – Access counseling, legal advice, and more through our free Employee Assistance Program (EAP)
- 🤝 Work Buddy Program – Paired with a veteran teammate for support, lunch check‑ins, and a happy hour in your first 90 days
- 📈 Leadership Mentorship – New managers are matched with veteran leaders for a full year of coaching and support
A background check and drug screening are required for all new hires.
Why Join A&C Plastics?At A&C, we say “We sell service and throw in the plastic for free.” You’ll be joining a company that values hustle, teamwork, and heart. If you love being the go-to person and thrive in a fast-paced, family‑style environment, we’d love to meet you.
👉 Apply Now and start your journey with A&C Plastics!
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