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Bilingual Customer Service Rep Customer Success Mgr./ CSM Spanish Customer Service

Member Outreach & Retention Specialist

Job in Houston, Harris County, Texas, 77246, USA
Listing for: ADCES Connect
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Customer Success Mgr./ CSM, Spanish Customer Service
Job Description & How to Apply Below
A nonprofit managed care organization in Houston seeks a Customer Outreach Advocate to handle inbound and outbound calls, assist customers with health benefits, and conduct outreach to improve member retention. Candidates must have a high school diploma, three years of relevant experience, and customer service skills. CHW certification is required within six months of employment. Competencies include customer focus and effective communication.

This role significantly impacts member experience and organizational success.
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