Customer Service Specialist Delivery Advocate
Job in
Houston, Harris County, Texas, 77001, USA
Listed on 2026-01-29
Listing for:
Carvana
Full Time
position Listed on 2026-01-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, English Customer Service
Job Description & How to Apply Below
Carvana - [Customer Service Representative] As a Customer Service Specialist at Carvana, you'll:
Build relationships with customers (via inbound/outbound calls) and advocate for them throughout the car-buying or selling journey;
Review and verify sensitive customer documentation (via casework);
Ask probing questions, understand the customers needs and priorities, and problem-solve in real-time;
Answer vehicle purchase or selling inquiries and guiding prospective customers through the buying or selling process;
Address customer concerns or account issues at a higher level.
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