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Weekend Visitor Services Attendant, Ba Bend

Job in Houston, Harris County, Texas, 77246, USA
Listing for: Museum of Fine Arts, Houston
Full Time position
Listed on 2026-01-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Event Manager / Planner
Job Description & How to Apply Below
Position: Weekend Visitor Services Attendant, Bayou Bend

Requisition Number
: WEEKE
001683

Apply now

  • Posted:
    January 16, 2026
  • Part-Time
Locations

Showing 1 location

Bayou Bend Collection and Gardens
6003 Memorial Dr
Houston, TX 77007, USA

The Visitor Services Attendant is one of the vital first points of contact for patrons of Bayou Bend, the Museum of Fine Arts, Houston’s house museum for American decorative arts and paintings.

The VSA will warmly greet and welcome visitors, offer admission information or directions as needed, and may share special attractions or events of the day, while providing for an exceptional start to their visit.

Responsibilities

When in the Gazebo:

  • Greet visitors and docents as they arrive
  • Provide information and literature to visitors and keep inventory stocked
  • Make sure all visitors who purchased tickets at the visitor center have their stickers
  • Sell admission tickets using computerized system (opening and closing, entering visitor data, and reconciling daily sales) with Visitor Services Manager, Bayou Bend
  • Sell and renew memberships to the museum
  • Maintain daily docent log-in and touring sheets
  • Maintain daily attendance records
  • Scan tickets for guest entry to museum and special events
  • Assist with ease of entrance during high-traffic events (crowd control), as needed
  • Direct guests to Bayou Bend and to the Visitor Cottage; announces arrival of special visitors and vendors; accepts deliveries
  • Provide assistance with answering the primary telephone extension for Bayou Bend when needed
  • Cross-trained to fulfill Visitor Services Attendant responsibilities at Bayou Bend historic property and at the Kilroy Visitor and Education Center
  • Must be able to work overtime for special and seasonal events when needed
  • Work with other Bayou Bend staff in a team environment
  • Wait for a security guard to close the entrance gate to bridge at close of business day
  • Other duties as assigned

Visitor Center:

  • Greet visitors and docents as they arrive
  • Provide information and literature to visitors and keep inventory stocked
  • Explain to visitors the various tour options (60 min, 90 min, or self-guided, depending on date)
  • Sell admission tickets using computerized system (opening and closing, entering visitor data, and reconciling daily sales with Visitor Services Manager, Bayou Bend
  • Sell and renew memberships to the museum
  • Scan tickets for guest entry to museum and special events
  • Assist with ease of entrance during high-traffic events (crowd control), as needed
  • Direct guests to Bayou Bend and to the Visitor Cottage; announce arrival of special visitors and vendors; accept deliveries
  • Answer the primary telephone extension for Bayou Bend
  • Provide directions to and from Bayou Bend, and offer recommendations for local eateries, etc
  • Maintain daily attendance records
  • Ensure that the rooms in the facility are set up as specified for customers renting them; ensure that audio/visual components are working properly; ensure that customers know how to use the equipment
  • Fulfill routine office functions, including mailings, as needed
  • Cross-trained to fulfill Visitor Services Attendant responsibilities at Bayou Bend historic property
  • Must be able to work overtime for special and seasonal events when needed
  • Work with other Bayou Bend staff in a team environment
  • Other duties as assigned

When in the Cottage:

  • Greet visitors and docents as they arrive
  • Provide information and literature to visitors and keep inventory stocked
  • Sell admission tickets using computerized system (opening and closing, entering visitor data, and reconciling daily sales with Visitor Services Manager, Bayou Bend
  • Sell and renew memberships to the museum
  • Maintain daily docent log-in and touring sheets
  • Scan tickets for guest entry to museum and special events
  • Assist with ease of entrance during high-traffic events (crowd control), as needed
  • Provide assistance with answering the primary telephone extension for Bayou Bend when needed
  • Sell shop items using computerized system (opening and closing)
  • Cross-trained to fulfill Visitor Services Attendant responsibilities at Bayou Bend historic property and at the Kilroy Visitor and Education Center
  • Must be able to work overtime for special and seasonal events when needed
  • Work with other Bayou Bend staff in a team…
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