Client Support Agent
Listed on 2026-01-20
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Title: Client Support Agent
Location: United States, United Kingdom, Australia, New Zealand, Mexico, Caribbean islands, or Europe
Job Type: Full-time / Remote
Join Xperience Xscape Travels as a Client Support Agent
!
We are looking for friendly and coachable individuals to provide excellent support to our customers.
No prior experience needed — we offer full training
. Your role will be to handle customer inquiries, resolve issues, and ensure our clients have a smooth experience with our travel services.
Respond to customer inquiries via phone, email, and chat
Resolve issues related to bookings, cancellations, and changes
Provide information about travel products and services
Handle customer concerns in a professional manner
Maintain detailed records of customer interactions
Ensure all customer support requests are addressed promptly and professionally
Follow up on customer feedback to ensure satisfaction
Requirements:Must be coachable and eager to learn
No experience required — full training provided
Strong communication skills and professional phone etiquette
Must be located in the United States, the United Kingdom, Australia, New Zealand, Mexico, the Caribbean islands, or Europe
Basic computer and internet proficiency
Ability to multitask and manage time effectively
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