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Customer Support Specialist - SaaS Fintech
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-01-16
Listing for:
Financial Software Solutions, LLC
Full Time
position Listed on 2026-01-16
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A fast-growing SaaS fintech company is seeking a Customer Support Specialist Level 1 to provide exceptional customer experiences through phone and digital support channels. This role focuses on troubleshooting, customer education, and relationship building. Responsibilities include answering customer inquiries, documenting issues, and delivering training sessions. Ideal candidates have 1-2 years of customer support experience, possess strong communication skills, and are proficient with Microsoft Office.
The position offers benefits such as a competitive salary, health insurance, and a supportive team environment.
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