Customer Service Rep

Join to apply for the Customer Service Rep role at Closet Factory
. This range is provided by Closet Factory. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$15.00/hr - $15.00/hr

• Answer and manage incoming calls with a warm, professional demeanor
• Schedule client appointments and follow up on inquiries
• Provide support and solutions to client requests
• Maintain accurate records and assist operations and sales staff
• Collaborate with team members to ensure smooth office operations

• High energy and enthusiastic phone communication skills
• Brand Ambassador and true advocate of the company
• Strong interpersonal skills and a customer‑first mindset
• Ability to prioritize tasks and manage multiple responsibilities
• Excellent organizational and basic math skills
• Proficiency in Microsoft Outlook and Office Suite
• Experience with phone sales and appointment scheduling
• Familiarity with Salesforce and Quick Books Online is a plus

• Supportive team environment
• Opportunities to grow and contribute creatively
• Fast‑paced, engaging work atmosphere
• A chance to make a real impact on client experience

Entry level

Full‑time

Other – Staffing and Recruiting