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Genetic Genealogy Customer Support Specialist

Job in Houston, Harris County, Texas, 77246, USA
Listing for: Dnafindings
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Service Rep
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading genetics company is hiring for a customer support role focused on guiding individuals through DNA testing for genealogical discovery. The ideal candidate will engage with customers via phone, email, and chat, providing detailed insights and assisting with orders. Preferred qualifications include an Associate's Degree or higher in relevant fields, strong communication skills, and familiarity with tools such as Zoho and Dialpad.

This position offers a supportive team environment with a structured training program.
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