Service Account Coordinator

Swift7 Consultants is a forward-thinking consulting firm dedicated to delivering strategic communication and brand positioning solutions for a diverse portfolio of clients. We specialize in helping organizations strengthen their public presence, enhance stakeholder relationships, and build sustainable reputations in competitive markets.

Our team is composed of driven professionals who value precision, creativity, and results. At Swift7 Consultants, we foster a culture of collaboration, accountability, and continuous growth, empowering our employees to contribute meaningfully while developing their professional expertise.

We are seeking a highly organized and detail-oriented Service Account Coordinator to join our Houston team. This role is essential in ensuring seamless communication between clients and internal departments, maintaining service standards, and supporting account operations. The ideal candidate is proactive, solutions-focused, and capable of managing multiple priorities in a fast-paced environment.

Responsibilities

Serve as the primary point of contact for assigned service accounts

Coordinate client requests and ensure timely resolution

Maintain accurate account documentation and service records

Monitor service performance metrics and prepare reports

Collaborate with internal teams to support account objectives

Identify opportunities to enhance client satisfaction and retention

Assist in contract management and service scheduling

Support account managers with administrative and operational tasks

Strong organizational and time management skills

Excellent written and verbal communication abilities

Ability to manage multiple accounts and priorities efficiently

Analytical mindset with attention to detail

Professional demeanor and client-focused approach

Proficiency in Microsoft Office and CRM systems

Strong problem-solving and coordination skills

Competitive salary ($52,000 – $56,000 annually)

Growth opportunities and professional development

Performance-based advancement potential

Collaborative and supportive team environment

Stable, full-time position within a growing organization