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Senior Technical Specialist, Strategic Resolution Group
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-03-12
Listing for:
Travelers Canada
Full Time
position Listed on 2026-03-12
Job specializations:
-
Business
Risk Manager/Analyst
Job Description & How to Apply Below
* Coverage Research and Analysis - Responsible for researching the existence of policies that may have been issued by multiple legacy companies and analyzing coverage. Apply knowledge of relevant legal concepts in applicable jurisdictions. Prepare coverage recommendations and present to management. Effectively communicate coverage positions to policyholders or their representatives.
* Liability Investigation and Analysis - Conduct thorough investigation and analysis of claim facts to determine liability. Apply knowledge of relevant legal concepts in jurisdiction to evaluate damages and develop recommendation of appropriate course of action.
* Litigation Management - Proactively develop and execute a strategic file management plan that achieves optimal file resolution, including as appropriate: research and recommendation of counsel; litigation and resolution strategies; management of loss adjustment expenses; engagement of appropriate experts; use of proper settlement and release terms. Apply critical and strategic thinking in managing files and accounts. Attend meetings with counsel, settlement conferences, mediations and trials.
* Account Management - Apply an in-depth knowledge and understanding of assigned accounts in actions and decisions. Maintain effective working relationships with other account contacts. Ensure claims and settlement agreements are handled in a consistent manner. Responsible for decisive and broad reaching regular communication and reporting to coordinate / align actions on assigned accounts. Take a leadership role in meetings, presentations and negotiations with other account contacts.
* Financial Analysis - Estimate financial exposures on an individual claim and account basis. Develop budgets and financial analyses, maintain appropriate defense and indemnity estimates.
* File Maintenance and Administrative Compliance - Maintain well-documented and organized claim files. Maintain proficiency SRG claim systems and databases. Adhere to applicable requirements for data accuracy. Efficiently manage file inventory.
* Coaching - May be involved in training, mentoring, coaching and interviewing.
* Project Leadership - May lead or represent the unit/office on special projects at request of management.
* Perform other duties as assigned.
* Education &
Work Experience:
* Bachelor’s degree.
* 5+ years of experience in toxic tort, latent injury, environmental claim and coverage determination.
* Job specific or technical competencies:
* Analytical Thinking.
* Communication.
* Judgment & Decision-Making.
* Teamwork.
* Accountability.
* Customer Focus.
* Relationship Management.
* Business Perspective.
* Knowledge of Regulatory and Claim Environments.
* Planning & Organizing.
* Technology.
* Working Independently.
* Application of Departmental Practices & Procedures.
* Licensing.
* High School Diploma or GED.
* 3 years experience in environmental claim and coverage determination or in handling severe, highly complex liability claims and litigation, or comparable claim litigation or legal experience, OR
* 3 years of bodily injury or property damage claim handling experience or comparable claim litigation or legal experience plus 1 year of SRG experience.
* In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing education credits as mandated.
* ** Health Insurance**:
Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
* ** Retirement:
** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100%…
Position Requirements
10+ Years
work experience
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