Client Operations Coordinator

Primary Services is actively recruiting for a Client Operations Coordinator to support a large, industry-leading organization in the energy and utilities sector. This role offers the opportunity to work on impactful marketing initiatives that drive customer engagement and business growth across multiple markets.

$24.00/hr - $27.00/hr

Enjoy the flexibility of a hybrid work model, thrive in a collaborative culture, and grow your career with a company that values innovation, integrity, and continuous improvement. Work alongside talented professionals who are passionate about delivering meaningful results in a dynamic, fast‑paced environment.

• Coordinate and manage end‑to‑end delivery of acquisition and retention campaigns for residential and small business segments.
• Support campaign development by implementing new marketing functionalities, products, and pricing structures.
• Gather, analyze, and document business requirements and process improvements to enhance marketing capabilities.
• Facilitate alignment across stakeholders to ensure timely and successful project execution.
• Identify operational inefficiencies, recommend solutions, and implement automation or process enhancements.
• Monitor and report key performance metrics to assess campaign effectiveness and operational outcomes.
• Conduct quality assurance testing for marketing communications to ensure functionality and compliance.
• Manage multiple projects concurrently, delivering results within deadlines and budget.
• Develop and maintain reports and dashboards to support campaign execution and performance tracking.
• Ensure compliance with internal policies, regulatory requirements, and brand standards for customer communications.

• Bachelor’s degree in marketing, information systems, operations, or a related field strongly preferred.
• 1–3 years of professional experience in marketing operations, business analysis, or campaign management.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Visio, MS Project).
• Experience with SAP/CRM systems preferred.
• Knowledge of ERCOT, East, and Canadian retail competition or energy markets a plus.
• Strong analytical, organizational, and problem‑solving skills.
• Ability to manage multiple priorities and deadlines effectively.
• Excellent written and verbal communication skills.
• Technical aptitude for managing data, systems, and reporting tools.

Associate

Contract

Marketing and Administrative

• Medical insurance
• Vision insurance
• 401(k)