Inside Sales Representative

About Yinlun TDI LLC

Yinlun TDI LLC is a leading provider of advanced thermal management solutions for the U.S. automotive, commercial truck, and off highway markets. Following the acquisition by Zhejiang Yinlun Co., Ltd., Yinlun TDI has further strengthened its engineering expertise and manufacturing capabilities in the United States.

Headquartered in Houston, TX, Yinlun TDI LLC maintains sales and engineering facilities in California, Michigan, and Illinois. With strong support from our parent company, we are well positioned for continued growth across conventional heat exchangers, hybrid, electric vehicle (EV), and autonomous driving sectors.

Yinlun TDI LLC is an ISO 14001 and IATF 16949 certified manufacturer of heat exchangers and fluid cooling components for automotive, commercial truck, bus, and industrial markets.

Position Overview

We are seeking a detail-oriented and proactive Inside Sales Representative professional to support our Commercial Vehicle team. This role focuses on processing and tracking pre-production orders, managing invoicing matters, supporting customer setup processes, assisting with price adjustments, and providing sales reporting and analysis.

The ideal candidate is highly organized, communicates effectively, and works collaboratively across departments to ensure operational accuracy and customer satisfaction.

Key Responsibilities

• Process and track pre-production orders including prototypes, tooling, and sample parts to ensure accuracy and timely delivery.

• Monitor order status and coordinate with internal teams to resolve issues or delays during the production process.

• Ensure prototypes, tooling, and special orders are invoiced accurately and in coordination with Finance.

• Assist the Account Manager in resolving invoice discrepancies.

• Prepare monthly sales analysis reports by customer and market segment.

• Identify trends and communicate insights to Sales leadership to support strategic decision-making.

• Support new customer setup by processing required documentation and surveys.

• Assist in obtaining supplier codes and completing system onboarding requirements.

• Organize and maintain documentation related to price adjustments including materials, tariffs, and transportation surcharges.

• Support Account Managers to ensure timely and accurate pricing updates.

Requirements

Education

• Associate's or Bachelor's degree in Business Administration, Supply Chain, Finance, or related field preferred.

Professional Experience

• Previous experience in customer support, sales operations, order processing, or administrative roles preferred.

• Experience in a B2B or manufacturing environment is a strong plus.

Skills & Competencies

• Strong attention to detail and organizational skills

• Proficiency in Microsoft Office Suite, especially Excel

• Strong written and verbal communication skills

• Ability to manage multiple priorities in a fast-paced environment

• Ability to collaborate cross-functionally in a team-oriented setting

• Basic understanding of pricing structures and sales trends in a B2B environment

• Experience with CRM or order processing systems is a plus

Mobility

• Must be able to work on-site at the Houston headquarters.

Preferred Qualifications

• Experience supporting sales reporting and data analysis

• Familiarity with manufacturing or automotive industry operations

Benefits

• Competitive salary and performance-based bonus

• Comprehensive benefits package (medical, dental, vision, life insurance)

• Short-term and long-term disability coverage

• 401(k) with company match

• Paid vacation, sick time, holidays, and floating holidays

• Career growth opportunities in a fast-paced, global environment