Associate Director- Product Management

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

We are seeking an Associate Director – Product Management with a strong understanding of the downstream and midstream energy business, including refining, petrochemicals, logistics, trading, and distribution value chains. Exposure to the upstream segment is a plus but not a core requirement.

You act as your clients’ trusted advisor in leading the overall vision, strategy, roadmap, and prioritization for a specific digital product, or products, within an engagement. You will collaborate with clients undertaking major Digital Business Transformation (DBT) engagements to understand their business, end-customer needs, and then constantly deliver value with fast increment cycles.

• Lead digital product initiatives supporting midstream and downstream operations such as refining optimization, logistics visibility, supply and trading, and energy distribution.
• Partner with business stakeholders in refining, petrochemicals, pipeline operations, and terminal management to identify and deliver impactful product solutions.
• Collaborate cross-functionally to align product strategy with downstream and midstream business goals, ensuring value creation across the energy value chain.
• Provide strategic input on opportunities in refining, LNG, and energy logistics to drive business growth and digital transformation.
• Partner with client(s), strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience.
• Develop product vision, strategy, market/user research, by keeping the customer at the center of everything we do while using design thinking tools.
• Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options.
• Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis.
• Establish customer journey mapping to guide product development; then validate that learning with user testing.
• Translate product vision into a roadmap containing well-defined, prioritized features that will realize the product vision and value.
• Validate and present the business case to the C–level executives and lead business reviews to ensure the team prioritizes the right features.
• Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes.
• Masterfully apply Agile practices and frameworks.
• Collaborate with product owners, solution managers, and cross-functional product managers, to ensure alignment towards the same program increment (PI) objectives.
• Represent industry best practice and market trends to assist the client in maintaining competitive advantage.
• Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority.
• Inspire, lead, and mentor, a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services.

• Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion to extend this understanding throughout the organization.
• Demonstrated success creating digital products vision, strategy, experience, and enterprise solutions and services - from ideation to launch,…