Litigation Paralegal; Insured Claims and Risk

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Litigation Paralegal, Insured Claims and Risk Oversight provides frontline litigation support and claims oversight for routine and complex liability cases, including auto and general liability litigation across North America. This role integrates the technical functions of litigation coordination with the strategic accountability of a liability claims manager, supporting external counsel, Third Party Administrators (TPAs), and internal teams such as Finance and Ground & Rail operations.

The ideal candidate will have experience driving operational effectiveness and improving claim lifecycle outcomes through data-informed decisions.

• Act as primary litigation support for insured claims (e.g., trucking accident litigation), overseeing claim lifecycle and litigation developments.
• Coordinate with TPAs to ensure compliance with service agreements, financial reserve accuracy, and settlement authority procedures.
• Collaborate with outside counsel on litigation strategy, including document preservation, discovery coordination, deposition scheduling, and trial preparation.
• Lead strategic audits and litigation file reviews to evaluate efficiency, cost management, and legal outcomes.
• Aggregate and analyze claims metrics, actuarial forecasts, reserve data, and quarterly risk performance reports.
• Create workflows to ensure proper and timely incident reporting from field representatives and integration with external claim platforms.
• Collaborate with finance and business units to validate loss reserves and ensure appropriate accrual reporting.
• Partner with executive and operational leadership to design mitigation strategies, cost reduction initiatives, and benchmark tools.
• Prepare litigation dashboards and executive presentations synthesizing liability trends, claim valuation, and external performance metrics.

Education and Experience:

• Associate’s degree required.
• Three to Five years in a corporate legal environment or insurance claims setting, preferably in the logistics or transportation industry.

Skills:

• High proficiency in Microsoft Office Suite and familiarity with claims systems (e.g., Riskonnect, Stars).
• Demonstrated knowledge of digital tools and platforms, with experience leveraging technology to improve efficiency, streamline workflows, and support data-driven decision-making.
• Excellent written and verbal communication.
• Highly organized, adaptable, and autonomous.
• Familiarity with legal databases, reporting tools, and litigation tracking systems.
• Collaborative mindset with the ability to synthesize complex legal issues for cross‑functional stakeholders.
• Ability to streamline litigation data and transform insights into tactical improvements.

Interpersonal & Communication Skills

• Clear and concise reporting with the ability to present to executive stakeholders.
• Ability to interact effectively with finance, legal, and insurance professionals across geographies.
• Autonomous, efficient, and process‑driven.
• Strong interpersonal, negotiation, and documentation skills.
• Confident and professional presence in executive‑level discussions.

With a genuine culture of recognition, we want our employees to grow, develop and be part of…