Senior Product Manager – Safety Training & Compliance

Senior Product Manager – Safety Training & Compliance

Founded in 2002, Raptor has partnered with more than 60,000 schools in 55 different countries, including 5,300+ K‑12 US school districts, to provide integrated visitor, volunteer, attendance, dismissal, emergency management, and safeguarding software and services covering the complete spectrum of school and student safety.

We are passionate about our mission to protect every child, every school, every day!

The Senior Product Manager for the Safety Training & Compliance suite will lead the vision, strategy, and execution of a core set of products that help K‑12 schools train staff, meet safety and compliance requirements, and reduce administrative burden while strengthening overall school safety. This portfolio includes tools that enable districts to deliver and track mandated training, manage compliance tasks and reporting, and support consistent, audit‑ready processes.

The role will also initially include oversight of Student Watch, a set of legacy modules focused on student behavior, incident tracking, and safety reporting, with the expectation that the Senior Product Manager will partner closely with the Student Wellbeing team to evolve and integrate the most valuable capabilities into the appropriate long‑term product strategy.

In the near term, this Senior Product Manager will work closely with existing customers on the legacy platform to support key outcomes such as customer satisfaction, retention, and adoption, while driving enhancements, optimizations, and ongoing delivery across current‑state initiatives. In parallel, the role will play a critical part in shaping the future of the portfolio—navigating a complex legacy platform with multiple modules and determining what to modernize, consolidate, integrate, or sunset.

This work will be grounded in a combination of quantitative insights, including product usage, adoption, sales performance, and customer satisfaction metrics, as well as qualitative input from customer research, cross‑functional partners, and executive leadership.

As a senior thought partner across engineering, design, sales, marketing, and Customer Operations, you will translate these insights into a clear product strategy and an executable roadmap, while remaining hands‑on in prioritization, delivery, and continuous improvement. A key measure of success will be your ability to effectively communicate and champion your vision—building alignment with leadership and stakeholders—while ensuring the Safety Training & Compliance portfolio continues to deliver value today and evolves to support the company’s broader Student Wellbeing strategy over time.

• Collaborate with the Product Management team and stakeholders to understand customer, business and market needs; ensure alignment with product portfolio vision and the portfolio roadmap for our safety training and compliance suite plus legacy Public
  
  School
  
  WORKS.
• Develop and own the product strategy to increase customer adoption and drive new sales, leveraging a cloud‑based, mobile enabled SaaS platform.
• Partner with Product Marketing to understand market needs, direction, trends, and competitive market forces.
• Work directly with customers to understand their current needs and leverage these relationships in validating product direction and ideas.
• Interface and engage with our client services and professional services teams to understand and address faster time to implementation and improved customer experience.
• Evaluate and understand strategic customer and market needs to inform the prioritization of sprint planning and the direction of product roadmaps.
• Utilize Agile best practices to collaborate with engineering and design leads in the definition and prioritization of customer and internal user requirements, technical debt, security vulnerabilities, system bugs, and any other necessary work to establish a groomed backlog of work for product development.
• Utilize product discovery techniques and metrics to evaluate and understand product usage, risk, data, and analytics to inform product decision making.
• Develop and deliver on realistic, aggressive…