ERP Trainer

Company

Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee‑owned organization made up of over 2,000 team members and 95+ entrepreneurial brands—each empowered to think big, move fast, and bring innovative ideas to life. Our ownership mindset fuels a culture of pride, accountability, and exceptional customer service.

At FCG, we believe in the power of partnership and entrepreneurship. We work collaboratively across our brands to drive growth, unlock new opportunities, and deliver real impact for our customers. This unique model allows us to combine local expertise with national strength, creating a dynamic environment where creativity meets practicality.

We are looking for an energetic and knowledgeable ERP Trainer to support new and existing users of ERP systems such as Epicor Prophet 21 and Net Suite. This role will focus on developing engaging training materials, delivering hands‑on training sessions, and helping drive adoption of P21 modules across the organization.

• Design and deliver training programs for ERP modules such as Order Entry, Purchasing, Inventory Management, service order entry, Production, AP/AR, GL.
• Develop instructional materials, manuals, SOPs, and eLearning content tailored to user roles (inside sales, warehouse, service, etc.).
• Conduct remote and on‑site training sessions during ERP go‑lives, onboarding, and refresher periods.
• Collaborate with the ERP implementation team to understand new features and changes that impact users.
• Gather feedback from users to continuously improve training materials and methods.
• Track user engagement, knowledge retention, and adoption metrics.

• 5+ years of experience delivering ERP training, with Epicor P21 preferred.
• Experience in adult learning principles, instructional design, and change management.
• Excellent verbal and written communication skills.
• Familiarity with training tools like Articulate, Walk Me, LMS platforms, or Microsoft PowerPoint.
• Knowledge of distribution, warehouse, or service operations is a plus.
• Bachelor’s degree in Education, Business, or related field (or equivalent experience).

• Medical, Dental, and Vision insurance.
• Competitive 401(k) matching program.
• Paid time off and holidays, as well as parental leave.
• Employee referral program.
• Access to FCG University learning and training platform with over 80,000 courses.

With a vast network of over 100 brands across North America, FCG provides unparalleled opportunities for growth and advancement. Custom training programs, mentorship, and a supportive environment help you achieve your professional goals.

Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.

• Mid‑Senior level

• Full‑time

• Education and Training

• Industrial Machinery Manufacturing