Senior Continuous Improvement Manager

Job Description

Senior Manager Continuous Improvement - Houston, TX (hybrid role, not remote; expectation to be in office/field as needed)

This position will lead a variety of continuous improvement and process improvement projects and teams to apply Continuous Improvement principles and tools to ensure Quest Diagnostics is efficient and effective in the delivery of its services, solutions, and processes while improving customer and employee satisfaction.

Responsibilities:

• Owns and leads projects and working teams to effectively initiate, plan, execute, monitor, and close projects that drive culture change and positive results.
• Applies continuous improvement principles, tools and techniques, towards a variety of medium-sized projects
• Leads efforts to implement Process Control and Management (process definition, documentation, ownership, metrics, and monitoring systems)
• Facilitates workshops and targeted improvement events to help teams quickly achieve strategic objectives
• Works with local team members to identify and prioritize continuous improvement opportunities
• Coaches other employees on the use of various tools, concepts and practices foundational to Continuous Improvement

Qualifications:

• 5+ years of direct responsibility of operational ownership of different aspects of a business and Continuous Improvement experience.
• Preferred experience in areas of Industrial Engineering, Manufacturing, Organizational leadership, or Healthcare.
• Demonstrated understanding and experience in continuous improvement, process management, or system thinking (5+ years)
• Demonstrated experience in core continuous improvement tools
• Demonstrated experience using structured problem-solving skills

Equal Opportunity

Employer:

Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.