Sales Solutions Analyst

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Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified, inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at  Connect with NRG on Facebook, Instagram, Linked In and X.

• Interact with business stakeholders and subject matter experts to understand project charters and business objectives, gather, document and analyze needs, and translate them into requirements for project execution.
• Utilize business experience and skills to assess and advise on the practicality of alternatives, mitigating technical limitations with operational realities to produce fit‑for‑purpose solutions.
• Investigate and determine business requirements, application gap analysis, and provide value to both internal and external customers.
• Work collaboratively with management, employees and project resources to execute on prioritized work and ensure deadlines are met with quality.
• Build and maintain strong relationships with all project stakeholders, including IT and business groups.
• Provide level‑of‑effort estimates for scope and complexity of business analysis deliverables and hold self to commitments.
• Map current and future state processes to identify improvements and design workflow for new or enhanced websites and applications.
• Support project teams through all aspects of execution, including requirements gathering, user story creation, and testing.
• Drive process improvement initiatives for the Project Execution Team.

• Open office environment.
• Some overtime required as special projects arise.
• Minimal travel.

• Excellent interpersonal skills to build relationships and support team deliverables.
• Strong organizational skills with the ability to handle multiple assignments.
• Ability to lead by influence rather than by reporting structure.

• Bachelor’s degree with a focus on systems or process development (equivalent experience may be considered).
• 3+ years of experience in an energy industry environment.
• Self‑directed with comfort working with individuals at all organizational levels; effective at managing multiple activities and meeting deadlines.
• Minimum of 3 years’ experience analyzing and developing business processes and participating in business process and system improvement efforts.

• Comprehensive understanding of NRG platforms, processes and products across the retail footprint.
• Knowledge of process excellence methods such as Business Process Management, Six Sigma, and Project Management.
• Experienced user of SQL Server, VBA, Oracle, Microsoft Excel, Word, PowerPoint and Visio (or Miro).

• Most of the time spent sitting in a comfortable position with frequent opportunity to move around.

NRG Energy is committed to a drug and alcohol‑free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post‑accident and reasonable suspicion drug and alcohol testing.

EEO AA M/F/Protected Veteran Status/Disability. Level, title and/or salary may be adjusted based on the applicant’s experience or skills. EEO is the Law Poster.

Official description on file with Talent.