Deal Desk​/Pricing Analyst; Telecom

A growing Texas-based telecommunications provider is seeking a Deal Desk / Pricing Analyst to support Sales with complex pricing, custom quotes, and deal analysis
. This role sits within a newly formed Customer Experience organization and plays a key role in improving how pricing and quoting processes operate across the business. This is not a customer support or CX strategy role. The position focuses on pricing execution, sales support, and process improvement in a telecom environment. Key Responsibilities Pricing & Quoting (Primary Focus):

• Prepare and support custom quotes and re-quotes for new deals and renewals
• Partner closely with Sales on deal structure, pricing strategy, and approvals
• Coordinate pricing inputs and approvals across Engineering, Construction, Operations, and Finance
• Validate pricing assumptions and ensure accuracy prior to release
• Manage quote requests through CRM and ticket-based workflows

• Analyze pricing data, quote volume, turnaround time, and win/loss trends
• Support reporting and data analysis to improve pricing effectiveness
• Assist with customer-facing materials such as QBRs and pricing summaries

• Identify inefficiencies in pricing and quoting workflows and recommend improvements
• Assist projects that increase customer self-quoting adoption
• Identify recurring pricing or process issues and recommend corrective actions
• Pricing primarily for Ethernet and Internet services
  , with some exposure to Wave and Dark Fiber
• Mix of wholesale and enterprise customers
• Many quotes require construction review, route validation, and cross-functional approvals

• Strong analytical skills and comfort working with Excel and data
• Experience partnering closely with Sales on pricing support
• Ability to work independently in a project-based, evolving environment
• Strong attention to detail and follow-through

• Telecom, fiber, utilities, energy, logistics, or other complex pricing environments
• Experience with CRM systems and quoting tools (CPQ or similar)
• Background in process improvement or operations

• CX strategy-only profiles
• Customer support or call center management
• Marketing-focused CX roles without pricing experience

• Hybrid
  : primarily remote with occasional in-office meetings
• Houston or Dallas preferred
• Flexibility to attend team or company meetings as needed

• $68,000–$82,500 base salary (limited flexibility for strong candidates)
• Two-round interview process; first round virtual

This is a high-impact opportunity within a new and growing team where the right candidate can influence pricing processes, improve deal execution, and grow alongside an evolving organization.