Director of Sales

Job Description

Job Title: Director of Sales, Energy

Location: Remote, USA – Ideally Texas due to client locations

Quvia is a fast‑growing, Series A tech startup at the forefront of revolutionizing connectivity for things in motion. Founded in 2019 and backed by the respected venture capital firm Columbia Capital, we are on a mission to deliver seamless digital experiences on planes, ships, and in the world’s most remote locations. Our first‑of‑its‑kind platform uses AI and machine learning to blend multiple connectivity sources into a single, optimized network.

We provide end‑to‑end analytics and dynamic network orchestration to ensure the best possible Quality of Experience (QoE) for leading Fortune 500 companies in aviation, cruise, energy and shipping.

As an early‑stage company with a global presence—including our headquarters in the greater Miami region and offices in the UK and India—every employee has a significant opportunity to shape our growth and the future of the industries we serve.

• Founded in 2019, Quvia is a fast‑growing, Series A tech startup passionate about making connectivity and digital experiences better for everyone, everywhere.
• Our industry‑first solutions are already addressing major challenges for companies in the energy, shipping, aviation and cruise industries – and we’re just getting started.
• Quvia is headquartered in the greater Miami region, with offices in the UK and India, and remote teams around the world.
• As an early‑stage company, all Quvia employees have the opportunity to make a significant impact on our growth trajectory and the future of the industries we serve.
• Quvia is backed by Columbia Capital, a respected venture capital firm founded in 1989 that has raised over $5 Bn of fund commitments.

Are you excited about the intersection of technology and customer success? Do you have experience working with satellite and remote connectivity and helping companies deliver operational critical applications? Do you have an understanding of legacy SD‑WAN solutions within the energy, satellite communications or IP networking industries? Do you have an interest in the next generation of connectivity technologies? Come work with us to help accelerate the future of connectivity and digital experiences in our Energy vertical.

Quvia is seeking a Director of Sales to serve as a trusted technical advisor to our Energy customers, who are focused on elevating connectivity and digital experiences for clients within the Energy sector. As the Director of Sales for the Energy vertical, you’ll be the critical bridge between our customers and commercial teams, working to educate and drive the successful implementation of Quvia’s products, which include advanced analytics and AI‑powered network management solutions.

Your role is pivotal in ensuring our customers’ needs are not only met, but exceeded, through expert technical guidance, proactive problem solving, and unwavering dedication to their success.

The ideal candidate will possess a strong technical background along with excellent communication skills to drive engagement, ensure successful onboarding, and support long‑term customer success. The successful candidate will be required to travel periodically, and therefore it is essential that applicants hold a U.S. passport.

• Collaborate with the Quvia Support team to manage and resolve escalations, serving as a key liaison between Quvia, the customer, and service providers to ensure timely and effective issue resolution.
• Partner with the Quvia Product team to review and address customer feedback, feature requests, and product recommendations.
• Fulfill ad hoc operational reporting requests that fall outside the scope of the existing support team.
• Collaborate directly with customers’ operational and revenue teams to resolve non‑standard issues related to the Quvia Platform.
• Serve as the transition point from the Go‑to‑Market (GTM) team to Project Management for all contracted services, proof of concepts (POCs), and other ad hoc initiatives.
• Maintain regular engagement with customers to ensure satisfaction and strengthen long‑term…