Senior Account Manager

SUMMARY

The Senior Account Manager plays a critical role in driving client success and revenue growth across large, multi-site, and national healthcare accounts. As a strategic leader within VISTA's Account Management team, this individual serves as a trusted advisor to senior client stakeholders, leads cross-functional initiatives, and delivers innovative staffing solutions tailored to complex client needs.

RESPONSIBILITIES

* Cultivate and expand relationships within existing enterprise healthcare accounts to drive revenue growth and client retention.

* Serve as a strategic partner to C-suite and VP-level client contacts, identifying staffing challenges and delivering customized solutions across all VISTA service lines.

* Mentor a team of Account Managers, providing coaching, development, and performance oversight.

* Collaborate cross-functionally with internal operations, sales, and delivery teams to ensure seamless execution and client satisfaction.

* Maintain regular, proactive communication with clients to influence decisions and strengthen partnerships.

* Develop and implement new service offerings based on client feedback and evolving market needs.

* Negotiate contracts and manage client expectations to ensure mutual success and long-term engagement.

* Prepare and deliver impactful client presentations and strategic plans.

* Travel as needed for face-to-face client meetings and relationship-building.

* Maintain accurate and up-to-date client records in CRM systems.

* Drive innovation in service delivery and internal process improvements.

* Performs additional duties as requested by management.

REQUIREMENTS AND EXPERIENCE

* Bachelor's degree required.

* 5-8 years of experience in strategic account management, with a proven track record of success in healthcare staffing.

* Minimum of 3 years managing national or enterprise-level healthcare clients.

* Demonstrated success in meeting and exceeding sales goals and quotas.

* Strong leadership, negotiation, and closing skills within long, service-oriented sales cycles.

* Exceptional written, verbal, and public speaking communication skills.

* Proven ability to deliver high levels of customer service and build strategic partnerships.

* Excellent organizational, prioritization, and problem-solving abilities.

* Effective cross-functional collaboration across multiple brands and divisions.

* Solutions-focused mindset with a passion for innovation and continuous improvement.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

* Ability to use sensory skills to effectively communicate and interact with other employees and the public through use of the telephone, email, video conference and face to face contact

* Ability to use manual dexterity, visual acuity and hearing acuity to effectively use and operate office related equipment such as but not limited to a computer, copier, scanner, camera, phone, headset, keyboard and mouse

* Ability to sit for extended periods of time at a keyboard and workstation with low periods of reaching and standing

* Ability to lift up to 15 pounds at times

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Ingenovis Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.

RESERVATION OF RIGHTS

Essential functions contained within this job description are listed above; they are subject to change at any time due to reasonable accommodation or other reasons set forth by management.

Compensation Range

$78,600.00 - $98,300.00

Benefits include: health, dental, vision, FSA/HSA, company-paid life insurance, 401K with discretionary match, paid time off, paid parental leave, and tuition reimbursement.