Sr Regulatory Advisor

Sr Regulatory Advisor – Fed Ex Logistics

Join to apply for the Sr Regulatory Advisor role at Fed Ex Logistics.

• Provide in-depth, high level training for internal and external customers as needed.
• Oversee the handling of government notices by team members to ensure timely and accurate handling.
• Review, assist with or assign research projects completed by the department.
• Create reports and action plans based on department trend analysis and system data.
• Build, update, report on, and analyze the Flex system.
• Handle Liquidated Damages on behalf of the company and customers as needed.
• Provide impeccable customer service.
• Act as a subject‑matter expert to provide guidance, education, and answer questions to internal and external customers.
• Solicit and maintain all customs compliance documentation with customers.
• Handle confidential or sensitive information and projects.
• Work closely with internal staff, departments, executive‑level management, customers, and government agencies to deliver a high level of service.
• Ensure all government and organizational policies are followed.
• Participate in customer, departmental, and company meetings.
• Train team members as needed.
• Confirm receipt of government inquiries and ensure the matter is resolved timely.
• Handle miscellaneous clerical functions for the Regulatory department.
• Handle complex regulatory functions (e.g., CF28s, CF29s, seizure notices, redelivery notices, FDA registrations, etc.).
• Review quality referral disputes for accuracy as an impartial mediator.
• Monitor and update miscellaneous regulatory‑owned reporting.
• Maintain brokerage system updates resulting from government updates.
• Review company procedures for accuracy and ensure compliance.
• Create company notices for internal and external customers.
• Research discrepancies found as a result of regulatory matters.
• Research trends for possible issues identified from QA disputes and suggest internal training needs.
• Conduct reviews of customs documents.
• Provide internal guidance by vetting research and formatting communications and training material; work directly with Legal department for approval of internal publications.
• Provide support to management and operations during CBP/PGA compliance reviews.
• Research and collaborate in drafting company RIGHT documents.
• Perform other duties as assigned.

• Bachelor’s degree or equivalent experience, preferably in a business field.
• Four years of brokerage work experience required; regulatory experience preferred.
• Brokers license required.
• QDM Apprentice required.
• Thorough knowledge of customs regulations, harmonized tariff schedule, and other federal agency laws, regulations, and procedures governing the customs brokerage industry with preferred emphasis in post‑entry processes.
• Demonstrated organizational skills to prioritize and manage multiple work assignments in a time‑sensitive environment.
• Excellent verbal and written communication skills.
• Strong organizational and problem‑solving skills.
• Detail oriented.
• Ability to handle high volume and time‑sensitive work.
• Ability to work independently with minimum supervision.

• This role is remote; candidates must reside within a 50‑mile radius of one of the following locations:
  Romulus, MI;
  Memphis, TN;
  Buffalo, NY;
  Atlanta, GA;
  Los Angeles, CA;
  Boston, MA;
  Houston, TX; or Seattle, WA.

Pay Range: $4,964.26 - $9,419.27.

Fed Ex Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e‑commerce and trade facilitation solutions.

We’re glad you stopped by and hope your job search experience with Fed Ex Logistics, Inc. will be rewarding. We look forward to hearing from you!

Fed Ex Logistics is an Equal Opportunity Employer including Vets/Disability.

Fed Ex Logistics will consider qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). Fed Ex Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining wages for such an individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No.

160840.