WFM Data & Forecasting Analyst

A leading property insurance company in Houston, Texas is seeking a Workforce Management Analyst to analyze complex datasets and translate insights into actionable recommendations. The ideal candidate should have at least 2 years of experience in data analysis, with a strong understanding of contact center operations. Responsibilities include forecasting, driving process improvements, and presenting findings to leadership. The role requires proficiency in Microsoft Excel and excellent problem-solving skills.

Competitive benefits and a supportive work culture are offered.
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