Sales Operations Analyst

Mobile Communications America, Inc. is seeking a detail-oriented and analytical professional to support the sales operations team. This role focuses on maintaining data integrity, assisting with reporting, and supporting process improvements that enhance sales effectiveness.

This is a fully onsite position located in one of the following cities:
Spartanburg, SC;
Charlotte, NC;
Indianapolis, IN;
Houston, TX
.

• Maintain CRM data accuracy and integrity, identifying patterns and anomalies proactively.
• Support weekly pipeline reviews and monthly forecast calls by preparing insightful reports that highlight trends and variances.
• Help enforce standardized sales processes across divisions and recommend improvements based on data analysis.
• Collaborate on automation initiatives and process enhancements to improve efficiency.

• Generate and update dashboards for sales performance metrics, ensuring clarity and actionable insights.
• Monitor KPIs such as pipeline hygiene and forecast accuracy and interpret results to recommend corrective actions.
• Conduct trend analysis and scenario modeling to identify growth opportunities and risks.
• Provide data-driven recommendations to leadership for strategic decision-making.

• Partner with sales, marketing, and finance teams to gather data and ensure alignment on goals.
• Support incentive program administration and quota tracking, analyzing performance against targets.

• Bachelor's degree in Business, Finance, Economics, or related field.
• 3-5 years of experience in sales operations, business analysis, or related roles.
• Strong attention to detail and organizational skills.
• Proficiency in Excel and familiarity with CRM systems (Hub Spot, Salesforce, or similar).
• Basic understanding of reporting tools (Tableau or similar) preferred.
• Excellent communication skills and ability to work in a team environment.
• Eagerness to learn and adapt in a fast-paced, matrixed organization.

The physical environment requires the employee to work inside. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use;

occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed.

Less than 25% travel. Travel as necessary to support company and customer needs.

No Direct Reports.

• Mid-Senior level

• Full-time

• Accounting/Auditing and Finance
• Accounting

NOTE:

The above statements describe the general nature and level of work performed by this job and are not intended to be an exhaustive list of responsibilities, duties, skills, and physical demands.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an affirmative action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are better together.