Senior Director, Marketplace Business Development - GSC

Company: US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

Zip Code: 77077

Minimum Level of

Education:

Bachelor’s Degree

Minimum Years of

Experience:

10+ Years

Employment Type: Full Time

Travel Percentage: Up to 25%

Develop growth strategy and 2+-year strategic plan for our marketplace business segments. Transform the food service industry with best-in-class customer innovation.

Lead initiatives to drive acquisition and penetration of third-party sellers.

Lead a business development team, establish a seller pipeline, and enable seller monetization.

• Lead and manage a team of business developers to achieve team goals and objectives.
• Establish relationships with potential sellers/suppliers and build partnerships that support mutual growth.
• Create a pipeline of high margin and high-volume sellers across product categories that are differentiated for Sysco to ensure accelerated vetting, negotiations, and onboarding to launch on the ecommerce platform.
• Develop a strategy to commercialize and monetize sellers via advertisements and tactics to create additional revenue streams

Development of seller acquisition roadmap

• Work closely with the seller and category lead to understand the category onboarding roadmap and prioritization.
• Define strategy to approach prospective sellers that align to the product assortment and merchandising strategy

Develop seller communication collateral.

• Design seller pitch guide to develop awareness and industry leading materials to excite potential sellers.
• Provide oversight on the development of seller requirements and policies related to capabilities, onboarding, fulfillment, seller services and performance by understanding seller profiles and customer needs

Develop programs to ensure compliance and mitigate risks and launch enforcement strategies targeting problems related to high cancellation, late shipment, low quality seller services, and tiering of sellers to ensure good purchasing experiences for customers while balancing the seller experience and support required.

Analyze and evaluate seller product assortment, geographic reach, NPS scores / customer feedback to drive prioritization of seller onboarding.

Collaborate with other functional areas, including FSQA, tax, and customer service, to develop and execute successful seller and product onboarding based on functional requirements

Design account management principles and mechanisms to track, report, and monitor seller performance and health on a weekly basis.

Stay up to date with ecommerce industry trends and best practices, incorporating them into seller onboarding and management strategies.

• Education Required: MBA (required from a top institution)
• Education Preferred: Bachelor's degree in Business; MBA

• 13+ years of relevant experience (consulting experience and digital / ecommerce strategy experience)
• Strong knowledge and experience in the food service industry or related industries (preferably B2B spaces)
• Experience in business development roles on digital marketplaces / platforms and the ability to be a strong leader managing a team of business developers and account managers.
• Strong understanding of the food service market and the ability to enable digital initiatives.
• Demonstrated success in strategic and operational roles within marketplace seller acquisition and onboarding.
• Strong leadership, executive communication, and interpersonal skills

• Experience with digital marketplaces, including key trends, challenges, and opportunities.

• Understanding of system architecture / technology infrastructure to successfully deliver a digital marketplace.

• Proven ability to build and maintain strong relationships with key stakeholders (sellers, internal functions, etc.)
• Willingness to travel as needed to attend events for seller identification and scoping

• Leadership position in marketplace strategy and operations, merchandizing, sourcing, procurement

• Strong knowledge of ecommerce platforms, seller onboarding processes, and seller management best practices.
• Experience with working for or building a digital marketplace and scaling to drive profitable growth.
• Excelle…