Automotive Service Advisor​/Writer | Weekends Off | Champions

Job Title: Automotive Service Advisor / Writer

Location: 2899 Cypress Creek Pkwy, Houston, TX 77068

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle. Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.

• Greet every guest that enters our facility with hospitality and respect
• Present the best solution to properly repair our guests' vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Build long-term relationships between the store, yourself and the guest we serve
• Directs, coordinates, and participates in performing customer service activities
• Shuttle guests as needed in CBA branded vehicle
• Ensure that all repairs are performed to proper specifications
• Work together as a team and assist other employees as needed
• Other duties as assigned

• Current driver’s licenses
• Driving record acceptable to our current insurance carrier
• Proficiency in Windows based computer software and automotive store applications
• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment

• Closed Every Weekend To Spend Time With Family & Friends
• Paid Vacation & Paid Holidays
• Earn More With Team Performance Bonuses
• On-Going Training & Career Advancement
• Employee Appreciation Events
• Employee Discount
• Chaplain Care Support Available
• Locally Owned and Operated
• Employee Point Store Access - Redeem Your Flywheel Training Points For Awesome Swag & Rewards
• Continuous Training Available Through The CBA Flywheel Learning System
• Employer-paid Financial Wellness Program and App, Smart Dollar & Every Dollar

Christian Brothers Automotive (CBA) began in 1982 with a philosophy of people first, transparency and integrity. All 300+ CBA locations offer a modern facility with diagnostic equipment and factory tools. CBA shops provide technicians with a consistent workload, training, support and access to our Technician Assistance Center. This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment. The local franchisee will be the employer and is solely responsible for all employment decisions.