Clinical Support Specialist

Overview

Insert customer and account data by inputting text based and numerical information from source documents within time limits. Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry. Review data for deficiencies or errors, correct any incompatibilities if possible and check output. Research and obtain further information for incomplete documents. Apply data program techniques and procedures.

Generate reports, store completed work in designated locations and perform backup operations. Scan documents and print files, when needed. Keep information confidential. Respond to queries for information and access relevant files. Comply with data integrity and security policies. Ensure proper use of office equipment and address any malfunctions. Learns and maintains knowledge of current patient database and billing system. Enters patient information into the computer system.

Able to read through and understand medical documentation effectively. Interacts professionally with physicians, patients/family and co-workers. Answers telephone in a polite and professional manner and communicates information to appropriate personnel. Communicates appropriately and clearly to Manager, and other superiors. Establishes and maintains effective communication and good working relationship with co-workers for the patient’s benefit. Completes other accreditation duties or office responsibilities, as assigned.