Service Administrator Job Houston area,Texas USA,Administrative/Clerical

Clayton Services is searching for a Service Administrator to join a thriving company in North Houston. The Service Administrator will be responsible for supporting the service department by dispatching service crews to chemical plants and refineries, managing billing processes, and ensuring smooth coordination between clients, technicians, and the Service Manager.

Job Type: Temp-to-Hire
Pay Rate: $22.00-$26.00/hour
Benefits: Medical, dental, vision, 401(k), PTO, and more

Service Administrator Responsibilities:

Dispatch service crews to chemical plants and refineries, ensuring proper scheduling and compliance with site requirements
Manage billing for assigned customer accounts, ensuring invoices are accurate and submitted on time
Collect and verify technician time, assign work order numbers, and allocate time appropriately
Communicate with technicians daily to review assignments, gather completed work tickets, and resolve scheduling conflicts
Prepare and reconcile bi-weekly technician timesheets for payroll processing
Provide backup support for service administration in billing accounts and customer documentation
Assist with customer service, addressing client needs and coordinating service-related inquiries
Maintain accurate service records and documentation in line with company and industry standards
Execute daily assignments from the Service Manager and support additional administrative and operational tasks as needed

Service Administrator

Skills and Abilities

:

Strong organizational and multitasking skills with excellent attention to detail
Effective communication skills for interacting with technicians, clients, and management
Outstanding interpersonal abilities with a customer service focus
Ability to prioritize, analyze, and solve problems in a fast-paced environment
Proficiency with Microsoft Office Suite, scheduling software, or related service management tools
Microsoft Excel proficiency

Service Administrator Education and Experience:

High school diploma or equivalent required; additional technical or business coursework is preferred
Minimum of 5 years of experience in service administration or dispatching within industrial HVAC, mechanical, or related service industries
Experience dispatching service crews to chemical plants and refineries is required.

Service Administrator - Immediate need. Apply today!


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