Bilingual Scheduling Coordinator

Job Title: Bilingual Scheduling Coordinator

Job Summary: We are a pediatric non-profit organization seeking abilingual scheduling coordinator to join our professional team. The role of the scheduling coordinator is to schedule patient appointments and provide administrative support services to our providers.

Responsibility/Duties:

• Schedule/rescheduleinitial and recurring appointments

• Monitor patient attendance

• May occasionally be required to discuss low attendance rates with parents

• Patient check outincluding collecting payment and scheduling follow-up visits

• Collaborate withauthorization department to monitor authorization deadlines

• Other duties as assigned

Required Skills/Abilities:

• Bilingual in English/Spanish required.
Only bilingual candidates will be considered

• Excellent customer/patient service skills and great phone etiquette

• Candidates must beorganized and have the ability to prioritize tasks
• "Can-do" attitude and willingness to learn new skills and technologies

Education and Experience Requirements:

• High School diploma or equivalent

• Previous administrativeor clerical experience in a clinical setting

• Previous experience asmedical scheduler preferred

Key Competencies

• Verbaland written communication skills

• Professional personal presentation

• Standard

PC usage

• Officeorganization

• Reliability

Tools:

• Desktopand Laptop computers

• iPad

• Scanner

• Fax Machine

• Copy Machine

• Postage Meter

Technology:

• Internet

• Microsoft Word and Excel

• IMS(program software) - onsite training

Physical Requirements:

Stand; walk;sit; reach with hands and arms; public speaking; hear; see; bend, able to lift
15 pounds; drive a motor vehicle. Job requires extensive computer use, employee must have sufficient hand dexterity to use a computer keyboard/mouse and computer screen for long periods of time.

Position Information:

Hours Weekly: 40

Monday
- Friday

Benefits:

Health& Dental Insurance

Life Insurance

Long Term Disability Insurance

403(b) Retirement Plan

12

Paid Holidays

21

Paid Time Off Days

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