Operations Coordinator- Modernization; Houston TK Elevator Corporation

The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced Operations Coordinator
- Modernization in Houston, TX.

Responsible for performing all administrative duties associated with the service operations department so that the department functions efficiently and cost effectively.

• Sends turnover approval requests to turnover “mailbox” for all jobs that are scheduled for final inspection during the month. Keeps Operations systems/tools and inter-department calendars accurate.
• Receives final acceptance forms from the field, inputs the information date into Operations systems/tools notifies appropriate personnel; forwards a copy of the final acceptance form to Regional Billing; and updates related reports.
• Receives New Installation Maintenance audit reports; updates Operations systems/tools and sends to New Installation Maintenance Audit email.
• Tracks jobs with New Installation Maintenance and/or interim maintenance and works closely with Sales Contract Administrator to ensure proper holds and/or adjustments are placed on existing service accounts under Modernization.
• Receives completed booking packages from sales; reviews booking package for terms and conditions pertaining to certified payroll, New Installation Maintenance warranty and any other pertinent terms.
• Prepares certified payroll package and sends to the Regional Certified Payroll Administrator.
• Prepares project file, truck folder, mechanic folder and Letter One Package using the booking packages provided by sales.
• Reviews distributor report for ship dates and updates in Operations systems/tools. Includes reviewing the file to determine appropriate permits needed, preparing the permits, and preparing the intent to install forms to obtain the permit.
• Prepares and logs change orders into Operations systems/tools. Includes following up on outstanding change orders, booking change orders, and providing time tickets/documentation to the customer as needed.
• Prepares documentation and attends the weekly operation meetings and monthly order management calls. Includes assigning tasks during/after the meeting. If a project requires onsite visits the coordinator may be asked to attend the kick-off meeting.
• Schedules final inspections with all necessary parties.
• Completes all project closeout documentation and sends to required recipients.
• Assists in the preparation of payroll in in Operations systems/tools. for Superintendent approval. Includes providing documentation required for payroll processing (approved receipts, approved override rate forms); and filing original expense receipts.
• Receives and reviews union vacation request forms for conflicts and available time. Tracks time-off requests utilizing Vacation Tracker in Oracle, forwards reports to designated parties.
• Submits warranty claims and accurately tracks to ensure timely processing of the warranty.
• Creates parts requisitions based on accurate and detailed documentation from field and/or operations management. This may include safety, uniforms, and supplies.
• Reviews invoice on-hold reports and works with Office Manager, Region and Corporate, as needed, to resolve the holds.
• Receives and distributes faxes and correspondence pertaining to operations.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match:
  Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.