Business Support Assistant

An opportunity has arisen for a Business Support Assistant to join the Medium Engine Business based at our facility in Kirkhill, Dyce. The successful candidate will provide assistance to the Business Unit with administrative, commercial and secretarial support, and provide reception cover for on-site visitors and telephone enquiries.

As well as having an enviable culture and great people, we offer opportunities to learn and develop. Our valued workforce has access to a range of benefits, which include:

• Competitive compensation package.
• A 37-hour working week (9-day fortnight) – to promote work life balance.
• Performance Bonus Plan – we all work towards common goals.
• Pension scheme with double employer contributions up to 10%.
• Life assurance.
• Health cash plan.
• An excellent range of Wellbeing plans including access to our Employee Assistance Programme.
• Cycle to work scheme.
• Enhanced family friendly entitlements including Maternity and Paternity Pay.
• Employee discounts / offers.
• Career development and training.

• Deliver proactive, high quality administrative support to the Business Unit Manager and wider team
• Manage correspondence and queries efficiently, ensuring smooth day to day operations
• Step in at reception to create a positive first impression for visitors and handle incoming calls professionally
• Maintain and update internal communication platforms to keep information flowing
• Coordinate meetings, prepare agendas, and produce clear, accurate minutes
• Organise domestic and international travel with attention to detail
• Gather, update, and report on Business Unit KPIs to support performance monitoring
• Support Sales and Repair of Spares enquiries, preparing quotations and identifying opportunities to upsell and optimise costs
• Assist Estimator and Project Engineers with quotations, invoicing, and financial reviews of completed contracts
• Contribute to the creation of presentations, tenders, and marketing materials
• Manage Maximo system tasks, including raising orders, conducting contract reviews, and overseeing order closure
• Provide flexible support to Project and Materials Engineers as needed
• Build strong working relationships and communicate effectively with colleagues, suppliers, and customers
• Maintain exceptional organisation to meet business, customer, and stakeholder expectations

• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Strong administrative and practical skills
• Highly organised and efficient
• Strong attention to detail
• Adaptable, flexible, and a supportive team player

At RWG, we are extremely proud of our people. They make our business the world‑leading service provider it is today. We are the leading global provider of approved maintenance, repair and overhaul services for Siemens‑Energy industrial aero‑derivative gas generators and power turbines. We are authorised to provide maintenance, repair and overhaul services for Rolls‑Royce marine gas turbines used for marine propulsion.

Operators rely on us to deliver exceptional service that lowers lifecycle costs and enhances the performance of their equipment. That’s why we are committed to training and developing our people and nurturing future talent.

At RWG, we share a set of core values central to our ethos – integrity, respect, innovation and responsibility – which underpin all our actions and behaviours. Our core values are an integral part of who we are; they are the guiding principles that motivate and inform how we work together as colleagues, make decisions and support our customers.

RWG recognises the importance and values the qualities, skills and contributions a diverse workforce brings to the company. We welcome applications from anyone who has the necessary skills to carry out this role.

RWG treats personal data collected during the recruitment process in accordance with the requirements set out under the General Data Protection Regulation. Information on how your data is used and the basis for processing is provided in RWG’s Job Application Privacy Notice.