Administrative​/Clerical Coordinator

Position: Coordinator, Benefits
Job Description

We are a global law firm with a powerful strategic focus and real momentum. Our industry-focused strategy is seeing us take on pioneering work in places that others have yet to reach. Our shared values define our culture and our workplace. You will find us to be unusually collegial, team-oriented, and ready to innovate. We work seamlessly across practices, offices and around the world.

This elimination of boundaries has allowed us to evolve into a law firm that works as hard for its culture as it does for its clients.

Norton Rose Fulbright US LLP is seeking a Benefits Coordinator to join our Houston office. This position will provide administrative and operational support across benefits. This role assists with biweekly benefits payroll auditing, benefits billing and funding, audits and reconciles weekly data integrations with vendors, prepares recurring reports, maintains documentation, and helps ensure employee information is accurate and up to date.

The Coordinator works closely with the Benefits Manager to keep day-to-day processes running smoothly and to support team members with routine questions and requests.


Responsibilities include but are not limited to:

• Assist with biweekly benefit payroll audit by reviewing data, providing updates, changes, and corrections, updating leave of absence status, and ensuring all supporting documentation is saved and organized
• Prepare scheduled and ad hoc reports related to benefits
• Partner with HRIS team on testing and troubleshooting benefit related tasks, ensuring accuracy and timely processing
• Review weekly vendor integrations ensuring complete and accurate data
• Support monthly/weekly benefits billing by reviewing invoices, comparing them to system records, and flagging discrepancies for follow-up
• Review 401(k) change files and loan repayment reports to ensure accuracy
• Support compliance and audit requests by pulling documentation, running reports, and organizing files as needed
• Assists with HR initiatives and special projects

Other duties

Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


Qualifications and experience:

• Bachelor's degree preferred
• Minimum 1-3 years of payroll or benefits/retirement plans experience, preferably in a multi-state environment
• Strong communication, both written and oral
• Excellent interpersonal skills with ability to work autonomously as well as collaboratively
• Advanced user in Microsoft Office Suite, data entry skills, and ability to learn new programs and systems quickly
• Experience with HRIS systems and payroll systems (Workday preferred)
• Highly organized with a high level of attention to detail
• Ability to identify and analyze issues and problems; recommend and implement solutions; and respond effectively to sensitive inquires and complaints
• Demonstrated ability to work, manage, and meet competing deadlines
• Integrity and good judgment when handling confidential information
• Ability to remain professional throughout stressful situations, and resolve problems with creativity, confidentiality and tact
• Responsive, and ability to be available, including outside of regular business hours in an emergency or high priority situation

Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical plans, dental, vision, life, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible.

Full- time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys.

In addition to the Firm's health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid parental leave benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn, or adopted child(ren).

Employees are also entitled to 11 Firm holidays.

Norton Rose Fulbright US LLP is an Equal Opportunity Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Similarly, self-identification information is kept confidential and used only in accordance with applicable federal laws and regulations.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin,…