More jobs:
Service Order Administrator
Job in
Houston, Harris County, Texas, 77020, USA
Listed on 2026-01-06
Listing for:
Flow Control Group
Full Time
position Listed on 2026-01-06
Job specializations:
-
Administrative/Clerical
Administrative Management
Job Description & How to Apply Below
A Service Order Administrator is a detail-oriented professional who manages the full lifecycle of service orders, from entry to delivery and issue resolution. This role requires collaboration across various internal teams (Service Coordinators, Service Manager, Support Team, warehouse staff) and external vendors to ensure accuracy and meet tight deadlines.
Responsibilities
Works with Service Coordinators and Service Manager
Order Entry of Service Orders
Ensures accurate and timely service order entry & preliminary processing along with document control for shipments
Works with Support Team to meet required deliveries.
Serve as primary FFP contact order status questions.
Managing purchase orders, expedites to meet service deadlines for specialty service parts
Working with warehouse staff to ensure service jobs are being staged/shipped timely
Communicating special requirements about incoming shipments
Maintaining cordial working relationships with vendors & supervising vendor activities & Internal and External FFP teams
Arranging LTL/SPECIAL shipment pertaining to Service/Repair projects
UPS/Fed Ex Entry Cross-training/Redwood Logistics
Liaison for freight discrepancy issues pertaining to service jobs
Warranty issues, short shipments, etc.
Experience
Detailed-oriented
Prophet 21 or Epicor experience preferred (ERP system)
Heavy Microsoft office use (Word, Excel, Outlook)
Salesforce knowledge preferred
Highly flexible, team player, motivated, dependable
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