Billing Specialist

Job Details

Job Location
: DGM Houston Greens - Houston, TX 77032

Position Type
:
Full-Time

Education Level
:
Associate's

Travel Percentage
:
Negligible

Job Shift
:
Day

Job Category
:
Accounting

The Billing Specialist is responsible for preparing, reviewing, and issuing accurate customer invoices in a timely manner. This role requires strong attention to detail, communication skills, and the ability to collaborate with multiple departments to resolve billing discrepancies. The Billing Specialist supports the accounting team by ensuring the accuracy of financial data and maintaining compliance with company policies and procedures.

• Prepare, review, and issue accurate invoices in a timely manner based on customer contracts, sales orders, and service documentation.
• Verify billing details, including pricing, quantities, purchase orders, and account information, to ensure accuracy before releasing invoices.
• Research and resolve billing discrepancies by coordinating with Sales, Operations, and Accounting teams.
• Maintain organized billing records, documentation, and supporting files to meet company and audit requirements.
• Respond promptly and professionally to customer billing inquiries and provide supporting documentation when requested.
• Monitor unbilled items and follow up to ensure all billable services and products are invoiced without delay.
• Assist with month-end and year-end close activities by reconciling billing records and providing accurate financial data.
• Generate and distribute billing reports, account statements, and metrics to management as requested.
• Partner with Collections Specialists and Accounts Receivable to ensure proper posting of payments and resolution of discrepancies.
• Support process improvement initiatives to enhance efficiency, reduce errors, and improve billing turnaround times.
• Ensure compliance with company policies, contractual obligations, and applicable accounting standards.
• Serve as backup for front desk or billing teammates during absences.
• Perform other related duties as assigned by the Controller or Accounting leadership.

Qualifications and Education Requirements

• 3–5 years of billing, invoicing, or accounting experience in a corporate or service-oriented environment.
• Associate’s Degree in Accounting, Finance, or Business Administration; OR equivalent work experience in billing or accounts receivable.
• Experience with Microsoft Dynamics 365 Business Central (BC) or other ERP and billing/accounting systems preferred; ability to quickly learn and adapt to new software platforms.
• Proficient in Microsoft Office, especially Excel (formulas, VLOOKUP, pivot tables), Outlook, Word, and PowerPoint.
• Capable of generating, interpreting, and troubleshooting billing and financial reports.
• Willingness to work extended hours during close week, including working weekends, if needed.

• Solid understanding of billing workflows, invoicing processes, revenue recognition, and invoice reconciliation.
• Ability to reconcile billing data, identify discrepancies, analyze root causes, and apply corrective actions.
• High level of accuracy when preparing, reviewing, and processing large volumes of invoices.
• Strong organizational skills with the ability to manage multiple priorities and meet strict deadlines.
• Professional and responsive communication skills when interacting with internal teams and customers.
• Ability to follow and apply company‑specific billing procedures, documentation standards, and compliance requirements.
• Ability to maintain confidentiality and handle sensitive financial information with integrity.

Direct Reports

• This position has no direct reports.

Work Environment and Safety Expectations

• Maintain a clean, organized, and safe workstation in accordance with company housekeeping and safety standards.
• Follow written work instructions/SOPs and general safety protocols at all times.
• Promptly report any safety, security, or quality concerns to your manager or the Safety Department.
• Work is primarily performed in a climate‑controlled office (cubicle/open or private office) with standard heating/air conditioning.
• Typical office conditions include…