Sales Assistant

Job Type: Part-time

Position Summary:We are seeking a reliable and dedicated Retail Assistant to joinour team at Ladurée Heathrow T3, where you will play a key role in delivering an exceptional customer experience. As an ambassador of our iconic brand, you will contribute to creating a luxurious and welcoming environment for every guest.

The ideal candidate will possess strong common sense, a hardworking attitude, and a willingness to go the extra mile to ensure smooth and efficient operations, especially during the peak period of Christmas time.

Key Responsibilities:

• Greet customers warmly, creating a welcoming and luxurious shopping experience.
• Assist customers in selecting Ladurée products, such as macarons, pastries, and gifts, while providing knowledgeable recommendations based on customer preferences.
• Uphold Ladurées exceptional service standards by ensuring each customer interaction is personal, courteous, and attentive.
• Handle customer inquiries and provide detailed information about product origins, flavors, ingredients, and Ladurées unique offerings.

Sales and Upselling