Store Manager, Retail & Store Manager

Overview

This luxury beauty retailer has an instantly recognisable name both in the UK and globally. The business ethos is to be customer obsessed and every decision it makes is based on offering exceptional customer service standards in its stores. The company has a long history for being a people‑centric culture, focusing on employee well‑being and doing what is right for the team.

It is focused on internal development, bringing talent through the ranks and has a track record of developing from within.

• Lead and develop the store team to deliver the highest standards of service.
• Make autonomous decisions around product placement, store layout and stock levels to achieve commercial performance.
• Collaborate closely with the buying team to ensure the right product mix and necessary stock levels.
• Drive commercial results by making evidence‑based decisions that improve sales growth.
• Maintain a customer‑focused environment that supports the brand’s high‑touch retail experience.

• Experience leading in a service‑focused retail environment.
• Proven track record of making commercial decisions that deliver growth.
• Ability to motivate teams and fulfil their potential.
• Strong understanding of customer needs and the ability to trade a business based on that insight.
• Product experience is less important than leadership and motivation skills.

• Basic salary of up to £50,000 plus a potential £10,000 bonus.
• Work one weekend in two.
• Access to heavily discounted products and a range of discounts across the UK.