Facilities Manager

We’re now recruiting for a Facilities Manager to join us at two neighbouring developments,
Embassy Gardens!

Ballymore is a family owned business, with over 40 years in establishment – we are remarked as an innovative and dynamic property developer citing over 80 awards. At present, we’re managing 11,000 homes across 12 luxury residential developments in London and are in search of a Facilities Manager to join us at Embassy Gardens in contributing to our vision.

Hours: 8:30 – 17:30 / Days

Shift Pattern: Monday to Friday

Contract: 40 hpw/permanent

Day to day management of hard services and critical infrastructure related to the development and in accordance with the framework of systems centrally defined by the Facilities Department.

Local management and coordination of contractors, consultants and service partners on site in line with the centrally defined contract mechanisms.

Local management and auditing of infrastructure and building services including fire and security systems, water hygiene, vertical transport, utilities and critical plant via the appointed CAFM system.

Monitor health, safety & compliance activities across the estate in accordance with the BAML Health and Safety Strategy and using our Meridian compliance system.

To assist in the mobilisation, delivery and coordination of project works on site.

To provide facilities‑related advice and support to the estate management team.

To maintain clear reporting to the central Facilities department and Property Director ensuring visibility of local infrastructure status and immediately escalating issues for further support as required.

Lead on the local maintenance of the building infrastructure including structure, building envelope, internal fabric and mechanical & electrical services in accordance with the framework defined by the Facilities department.

Maintain the required inspection, auditing, record keeping and document control activities associated with the above.

To function as the point of contact for locally delivered FM activities including action of recommendations arising from fire risk assessments, water hygiene risk assessments, health & safety audits and other external inspections.

Provide advice, support, monitoring and instruction for the estate management team members in their discharge of facilities‑related activities including, but not limited to, fire alarm testing, fire door inspections, operation of M&E systems (CCTV, BMS, access control etc.), communication with customers, contractor callouts, compilation of SOPs and shift handovers.

Ensure local arrangements and critical spares are in place to deal with unplanned interruptions to essential building services.

Ensure the swift identification and rectification of day‑to‑day maintenance activities including relamping of light fittings and minor repairs.

Ensure that insurance claims are appropriately addressed, rectified and tracked in accordance with the procedures in place with the underwriters and loss adjusters.

Follow up on out‑of‑hours reports to ensure that actions are closed out appropriately.

Provide regular reports to the Portfolio Facilities Manager & PD related to the status of the local facilities and any associated risks.

To promptly escalate matters to the central Facilities department for advice, support and instruction as required.

To lead on the local management of contractors and service partners operating on the development and ensure that they receive the support and information required to discharge their duties.

Provide formal feedback on each contractor to the Contract and Compliance Manager including service level agreements and key performance indicators on a monthly basis via our CAFM system.

Review and audit documentation relating to contract works discharged including engineers’ reports, certification and O&M Manuals as applicable. Ensure that documentation is available to demonstrate statutory and contract compliance.

Attend regular reactive works meetings with resident contractors / Site Supervisor as required to review ongoing and planned works.

As…