Global Managing Partner Life Sciences; mfd

We help the world run better
At SAP we keep it simple: you bring your best to us and we bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape what’s next. The work is challenging but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing and truly belong.

What’s in it for you—constant learning, skill growth, great benefits and a team that wants you to grow and succeed.

The Global Managing Partner (MP) Global Account Chief Expert is the worldwide General Manager and Executive Sponsor accountable for leading the end‑to‑end strategic customer engagement of a Platinum account, the top tier in the Strategic Customer segment. In this role you will lead the overall strategic and sustainable engagement with the customer and ecosystem, proactively drive initiatives that increase the customer’s commitment to and investment in joint business innovation, accelerate innovation adoption and business impact, and generate growth in share of wallet, total revenues across software, services and cloud to expected levels.

• Develop the business and digital transformation strategy and lead the vision for the global account team, embracing best practices of Strategic Customer Engagement (SCE).
• Orchestrate multi‑year, jointly committed roadmaps enabled by the four‑panel model annual account plan with a joint governance structure created and executed by you and the customer’s Executive Sponsor.
• Drive the total P&L, building toward and delivering consistent, predictable and sustainable revenues while building trusted relationships with CxO, line‑of‑business, geographical and IT senior executives.
• Coordinate and align strategy, planning and execution with all senior stakeholders from SAP board areas and lines of business through detailed business planning.
• Consult on overall global yearly revenue and profitability targets with the MU head and Regional President.

• Run the account as a business – GM and Executive Sponsor.
• Leverage SAP Board Sponsor, other Executive Board members and senior leaders to ensure long‑term business impact and growth.
• Build and develop a top‑performing matrixed cross‑functional global account team, partnering with the host line of business on target identification, assignments and development plans.
• Provide thought leadership and vision around SAP’s global/strategic account strategy, linking plans and execution to communicated board strategies, goals and customer objectives.
• Review and consult on long‑term technology and business strategy planning with the account team across all board areas and strategic partners.
• Identify areas for co‑innovation and coordinate cross‑board‑area and functional unit management on co‑innovation projects.
• Act as point of contact for board‑level escalations at the customer executive level when needed.
• Work proactively and in close collaboration with DBS P&I, BN&A and within GCO.
• Develop long‑term C‑level relationships, strong governance and ensure top‑to‑top partnerships are mapped appropriately.
• Actively mentor GADs and model SAP’s leadership behaviors.
• Makes decisions with fiduciary consideration and responsibility.

• 20 years of business experience in sales or consulting with complex business software / IT solutions.
• 10 years of deep industry/domain expertise and 10+ years of large account management and leading account teams.
• Strong knowledge of the complete SAP offering (including services and support).
• Knowledge of the financial, competitive and regulatory environment.
• Experience with long‑term planning of resources, technology and account structure.
• Several years as Associate Partner at a System Integrator (e.g., AC) or in business consulting management, value engineering or large account management.
• Proven C‑suite influence and engagement.
• Exceptional communication and presentation skills.
• Business‑level English: fluent.

Bachelor’s degree (or equivalent).

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