Digital Project Manager

THE ROLE

We are looking for a Digital Project Manager to lead, manage, and deliver end-to-end website projects and enhancements across BAU, optimisation, and transformation initiatives. This role will own day‑to‑day maintenance and performance of our e‑commerce website.

• Lead, manage and deliver end-to-end website projects and enhancements across BAU, optimisation and transformation initiatives
• Own the day‑to‑day maintenance and performance of our e‑commerce website
• Gather requirements from Marketing, Leasing and Tech teams, translating them into clear user stories and prioritised backlog items
• Collaborate closely with the Senior Digital Operations Manager to deliver growth‑focused projects ahead of peak season
• Define and refine detailed user stories and acceptance criteria in Jira, aligned to business needs and the Drupal platform
• Manage agency and internal development teams to ensure projects are delivered on time, within scope and budget
• Conduct QA and UAT testing, providing clear feedback until acceptance criteria are met
• Upload and maintain website content including copy, imagery, video and components
• Ensure all planned activities and changes are clearly communicated across stakeholders

• Hybrid working
• Opportunity to play a key role in a major digital transformation launching in 2026
• High‑visibility role with strong stakeholder engagement and ownership
• Fabulous team culture
• Exposure to large‑scale e‑commerce platforms and complex digital ecosystems

What we're looking for

• Proven experience as a Digital Project Manager or Product Owner within e‑commerce (agency or client‑side)
• Strong hands‑on experience managing websites for high‑growth B2C brands
• Solid technical understanding of CMS platforms, ideally Drupal, with experience uploading and managing content
• Experience working with Jira, Figma and Miro, with familiarity in HTML and CSS
• Strong understanding of digital customer acquisition, integrations, APIs and customer journeys
• Ability to gather business requirements and translate them into clear, actionable technical deliverables, as well as briefing web developers
• Analytical, inquisitive and detail‑oriented, with a strong delivery mindset
• Comfortable juggling multiple priorities in a fast‑paced, high‑demand environment
• Passionate about best practices and creating frictionless customer experiences

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Digital Project Manager
• Greater London, North West London