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ER Assistant; reception cover

Job in Hounslow, Greater London, TW3, England, UK
Listing for: Expeditors
Full Time position
Listed on 2026-01-27
Job specializations:
  • HR/Recruitment
Job Description & How to Apply Below
Position: ER Assistant (with reception cover)

Employee Relations

  • Providing first line support to employees on ER matters - Responding to any queries or problems
  • Assisting managers with the employee life cycle starting
  • Ensuing all files are maintained in a timely and accurate manner and always ready for an audit by UK ER Manager or any regulatory bodies
  • Benefit support and administration
  • Advising managers on recruitment and utilising Smart Recruiters
  • Supporting the UK ER manager with various capability investigations including grievance and disciplinary issues
  • Write and issue letters to employees for any changes
  • Checking and updating managers on reference progress and confirming start dates when file is complete
  • Ensure all pre-employment checks are completed for new starters including right to work
  • Updating the HR database as and when required
  • Provide references for those requested to the relevant company
  • Coordinate the Service Awards program
Talent Acquisition
  • Liaising with ER representatives and complying a list of all vacancies within the UK.
  • Working with the UK ER Manager to develop a PSL working with Legal Counsel and Compliance to read and sign all agency TOBs
  • Sourcing candidates via various means such as linkedin job boards and smart recruiters
  • Increasing our social media presence to attract the best talent
  • Working with managers and developing new recruitment initiatives
  • Increasing awareness of the Apprenticeship scheme and utilisation of the Apprenticeship Levy
  • Coordinating the Onboarding process for all UK Branches
Reception
  • Provide cover for Reception during lunch hours and during absence
  • Ensure all Reception duties are completed as required

Qualifications :

  • CIPD level 3 and above (although not essential)

Additional Information :

  • 23 Days holiday
  • Private Medical Insurance
  • Dental and Optical cover
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • EAP

Successful Candidate must be eligible to work within the UK

Remote Work

No

Employment Type

Full-time

Key Skills

Children Activity,Corporate Paralegal,Agency,Billing,Corporate Strategy,Bank

Department /

Functional Area:

Employee Relations

Experience: years

Vacancy: 1

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