Debt Recovery Officer; NDR

To proactively recover debts and is responsible for the validation and maintenance of all debts throughout the recovery cycle. This includes both office administration and direct Debtor contact including taking of payments and setting up payment arrangements.

• Proactive recovery of outstanding payments. This involves outbound calling referral to debt collection agencies and County Court recovery.
• Initial validation of Debts.
• Maintenance of Debts throughout the recovery cycle
• Verbal and written liaison with debtors third parties and other internal departments.
• Responding to complex correspondence relating to Debts
• Dealing with aspects of debt payments. This may involve returned/missing BACS payments issuing and cancelling of payments made.
• Write off recommendations
• Tracing absconded debtors
• Upkeep of suspense account and invoices in credit

• Experience of dealing with Non-Domestic Rate Debt recovery
• Knowledge of Non-Domestic Rate Debt recovery regulations and processes
• Competency in the use of various Debt recovery and Document management IT systems
• Ability to work as a team and individually
• Professional communication skills
• Good mathematic skills

All successful candidates must meet the governments Baseline Personnel Security Standard (BPSS).

• External candidates:
  This includes a basic criminal record check (for unspent convictions) and an annual adverse finance check (for CCJs IVAs bankruptcies Scottish decrees or Administration Orders).
• Internal candidates:
  An annual adverse finance check will be required.

If you do not meet these requirements your offer may be withdrawn.

Liberata is a leading business service provider to public and private sector organisations throughout the pride ourselves in revolutionising our clients operations using our expertise and innovative solutions across a wide range of services including Revenues & Benefits Finance and Accounting HR & Payroll and Customer aim is to work in partnership with our clients to assist them in becoming more efficient; leveraging our best in class business process outsourcing and operational transformation expertise.

Liberata is committed to creating opportunities for its employees its clients and its passion for process and an intense client focus ensures that we deliver an award winning service and our entire workforce are encouraged to demonstrate our company values.

Liberata aims to give each employee the opportunity to make a real difference; be involved in shaping the growth of the business and encourage you to try new things! If you are hardworking enthusiastic and seeking a challenge we are the organisation for you.

Liberata will provide the opportunity for you to develop your skills and experience with a leading supplier of services and software to public and private organisations across the UK.

For the full list of benefits please  but below is a taste of what we offer:

Holiday

26 days rising to 27 and then 28 after qualifying length of service

Pension
scheme

Contribute up to 6% and the company will match the contribution

Professional development

Support towards gaining professional qualifications

Reward
scheme

A wide range of benefits rewards and discounts

Required Experience:

Unclear Seniority

Key

Skills:

Computer Science, Counselling, Gas Turbine, Cost Control, IT Operations

Employment Type:

Full-Time

Experience:

years

Vacancy: 1

Monthly Salary: 26171 - 29355